Ewa Bailey
Brooklyn
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Caregiver
Crestridge Care Center
02.2025 - 08.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
Server
Kyle Beach "Reunion"
06.2024 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Before and After School Care Assistant
River Valley Elementary School
08.2024 - 06.2025
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
- Collaborated with colleagues to develop creative activities for students, leading to increased engagement and enjoyment.
- Managed daily attendance records, ensuring accurate documentation of student participation in the program.
- Enhanced parent satisfaction by addressing concerns promptly, professionally, and compassionately.
- Coordinated snack preparation for students during program hours while adhering to strict dietary guidelines and allergy restrictions.
- Managed program supplies inventory, ensuring adequate resources were available for planned activities and maintaining cost efficiency.
- Utilized conflict resolution skills to mediate disputes between students when necessary, creating a harmonious environment for all participants.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided support and guidance to children in conflict resolution.
- Read stories, sang songs and facilitated creative play.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Restaurant Busser
Kyle Beach "Homecoming"
06.2023 - 09.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored dining room and bar areas for signs of overcrowding.
- Assisted customers with carry-out service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
Food Truck Operator
CurdGirl
05.2024 - 08.2024
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
- Trained new employees on proper food handling techniques, equipment usage, sanitation practices, and company policies.
- Maintained high-quality food standards by consistently following recipes and cooking procedures.
- Implemented successful marketing tactics to attract new customers while maintaining strong relationships with regular patrons.
- Streamlined ordering processes by utilizing digital platforms for improved accuracy and speed during peak hours.
- Purchased food and cultivated strong vendor relationships.
Cashier
Seven Brothers Restaurant
05.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Accepted orders and packed food for takeout and delivery.
- Trained new employees on proper food handling techniques, equipment usage, sanitation practices, and company policies.
Smoothie Artist
Banzai Bowls
05.2022 - 09.2022
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
- Maximized product shelf life through effective rotation strategies in accordance with expiration dates and demand patterns.
- Improved efficiency by implementing time-saving techniques during peak hours while maintaining quality standards.
- Enhanced customer satisfaction by crafting visually appealing and delicious smoothies tailored to individual preferences.
- Maintained a clean and organized workspace, adhering to health and safety regulations for optimal food preparation conditions.
- Provided exceptional service by promptly addressing any concerns or complaints from customers with professionalism and empathy.
- Consistently met cleanliness standards during routine inspections by diligently sanitizing work surfaces, utensils, and equipment.
- Increased sales with upselling additional products such as snacks, supplements, and reusable cups.
- Mastered the use of blenders and other tools to create perfectly blended beverages every time.
- Informed customers about nutritional benefits of various ingredients, helping them make healthier choices based on individual needs.
- Trained new employees on smoothie-making techniques, company policies, and customer service best practices.
- Streamlined order processing for faster service, effectively multitasking between taking orders, blending ingredients, and handling payments.
- Took customer orders and accurately processed in system.
- Prepared and served juices and blended drinks.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Observed customer purchases in line and differentiated between standard portions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA11-2024
High School Diploma -
Long Island University
Greenvale, NY05-2029
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Emotional support
- Relationship building
- Verbal and written communication skills
- End-of-life care
- Strong work ethic
- Exceptional customer service
- Customer service
- High volume dining
Timeline
Caregiver
Crestridge Care Center
02.2025 - 08.2025
Before and After School Care Assistant
River Valley Elementary School
08.2024 - 06.2025
Server
Kyle Beach "Reunion"
06.2024 - 08.2025
Food Truck Operator
CurdGirl
05.2024 - 08.2024
Restaurant Busser
Kyle Beach "Homecoming"
06.2023 - 09.2024
Cashier
Seven Brothers Restaurant
05.2022 - 11.2022
Smoothie Artist
Banzai Bowls
05.2022 - 09.2022
High School Diploma -
Penn Foster Career School
High School Diploma -
Long Island University
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