Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ewa Baraniecka

Darien,IL

Summary

Highly organized and multilingual professional with extensive experience in the hospitality industry seeking the position of LifeSpa Coordinator. Offering exceptional communication skills, strong leadership abilities, and a proven track record of delivering exceptional customer service in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Short Term Rental Manager

American Housing Corporation
01.2020 - 01.2023
  • Oversee day-to-day operations of short-term rental properties
  • Manage reservations, bookings, and guest inquiries
  • Maintain property cleanliness and quality standards
  • Coordinate property maintenance and repairs
  • Develop and implement marketing strategies to attract guests
  • Manage rental property budgets and financial transactions
  • Provide exceptional customer service to guests.

Front Desk

The WOOLBROKERS HOTEL
01.2015 - 01.2018
  • Conduct front desk check-in and check-outs, maintaining a smooth guest experience
  • Manage the clientele database and ensure accurate records
  • Supervise staff by assigning work tasks and creating rosters
  • Maintain office OH&S standards and ensure the overall presentation of the hotel
  • Handle customer complaints and address general operations
  • Reason for leaving: Long commute

Senior Sales Assistant

AGL Smarter Living, Taren Point
01.2012 - 01.2014
  • Opened and closed the store, ensuring smooth daily operations
  • Maintained sales records and delivered exceptional customer service
  • Reconciled accounts and managed banking activities
  • Conducted regular stock takes and managed inventory
  • Handled day-to-day operational functions and administration
  • Reason for leaving: New Job Opportunity

Cosy Homestay
01.2009 - 01.2012

Managing Director

Bondi
01.2006 - 01.2009
  • Served as the first point of contact for Sydney metro international school referrals for accommodation placements
  • Initiated and completed accommodation documents according to company procedures
  • Maintained compliance with industry standard regulations
  • Reason for leaving: Maternity leave.

Residential Adviser

UniLodge NSW
01.2005 - 01.2006
  • Followed up on student and agent inquiries
  • Organized and coordinated student accommodations
  • Reason: Offered new work contract in the USA

Assistant Manager

The Barclay Hotel, Cross
01.2000 - 01.2005
  • Managed front desk check-ins and check-outs, maintaining accurate records
  • Supervised staff and created work schedules
  • Ensured office OH&S standards and overall hotel presentation
  • Handled customer complaints and addressed general operations
  • Reason for leaving: Sold to new management

Sales Assistant

Sussan Grae
01.2000 - 01.2001
  • Conducted sales and provided excellent customer service
  • Addressed customer questions and resolved sales-related issues
  • Maintained accurate cash balance and performed closing routines
  • Reason for leaving: Temporary work only

Education

Diploma in Hospitality Management -

Computer Systems Institute
09.2023

Diploma - Tourism

The Clarendon Business College
Sydney
2001

VCE -

High School
1988

Skills

  • Proven multitasking and self-management skills
  • Effective interpersonal skills in a busy customer service environment
  • Personal Qualities:
  • Honest and reliable
  • Adaptable and flexible
  • Strong problem-solving skills
  • Scheduling and Coordinating
  • Common Area Maintenance
  • Cancellations

Languages

Polish
Native or Bilingual

Timeline

Short Term Rental Manager

American Housing Corporation
01.2020 - 01.2023

Front Desk

The WOOLBROKERS HOTEL
01.2015 - 01.2018

Senior Sales Assistant

AGL Smarter Living, Taren Point
01.2012 - 01.2014

Cosy Homestay
01.2009 - 01.2012

Managing Director

Bondi
01.2006 - 01.2009

Residential Adviser

UniLodge NSW
01.2005 - 01.2006

Assistant Manager

The Barclay Hotel, Cross
01.2000 - 01.2005

Sales Assistant

Sussan Grae
01.2000 - 01.2001

Diploma in Hospitality Management -

Computer Systems Institute

Diploma - Tourism

The Clarendon Business College

VCE -

High School
Ewa Baraniecka