EWA GEBA
Capitola,CA
Summary
Personable Medical Assistant bringing 16 years of hands-on experience balancing back office/administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of PAMF's process and procedures to streamline client processing. Compassionate, respectful and team work oriented collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
17
17
years of professional experience
Work History
Medical Assistant
PAMF
Santa Cruz, CA
05.2007 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Incorporated outside records into charts and EHR.
- Administered injections, medications and treatments as directed by the physician.
- Scheduled appointments for patients via phone and in person.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared treatment rooms for patient examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Processed orders for medical supplies and lab equipment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Explained treatment procedures and physicians' instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Administered medications under physician's supervision.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted back office patient processes to reduce office wait times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Collaborated with others to discuss new opportunities.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
The MA Certification From California Certifying Board For Medical Assistants (CCBMA) - Health Management And Clinical Assistance
Regional Occupational Program City of Santa Cruz
Santa Cruz, CA05-2005
Associate Degree in Commerce - Economics
A & J Vetter Economic Schools of Lublin
Lublin, Poland05-1996
Skills
- Patient Flow Management
- Medical Terminology
- Procedure Assistance
- Calm and Level-Headed Under Duress
- Electronic Medical Records
- Fluent in English (& Polish Native Speaker)
- Proper Sterilization Techniques
- Sterile Technique
- Inventory and Supply Management
- Compassionate
- Professional Bedside Manner
- Quick Problem Solver
- Adaptable
- Customer Service
- HIPAA Compliance
- Certified in Basic Life Support (BLS)
Languages
English
Full Professional
Polish
Native/ Bilingual
Timeline
Medical Assistant
PAMF
05.2007 - Current
The MA Certification From California Certifying Board For Medical Assistants (CCBMA) - Health Management And Clinical Assistance
Regional Occupational Program City of Santa Cruz
Associate Degree in Commerce - Economics
A & J Vetter Economic Schools of Lublin
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