Summary
Overview
Work History
Education
Skills
Timeline
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Ewa Rybusinska

Fairfield,CT

Summary

Accomplished project manager with over 30 years of experience at a globally recognized company. Highly organized and dependable, adept at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to achieve team goals.

Overview

25
25
years of professional experience

Work History

Production Manager

International Gemological Institute
03.2019 - Current
  • Delegated and coached cross-functional teams for five years
  • Gained comprehensive understanding of the essential operations of each assigned department
  • Collaborated with various departments to ensure productivity and improve customer service
  • Partnered with the director of the laboratory to review productivity, identify performance bottlenecks, and implement solutions
  • Reported to the President regarding production strategies and departmental concerns
  • Worked with Human Resources to update and enforce policies and procedures; deliver disciplinary actions when warranted
  • Hired outside contractors to ensure project completion by the promised deadline
  • Demonstrated the ability to work under pressure and meet deadlines
  • Assisted the IT department in developing and implementing a new software program
  • Provided group coaching and 1-on-1 mentoring to employees at the IGI Mumbai office
  • Assisted in designing a new office, working with architects, designers, and furniture vendors to create a healthy work environment and an inviting space for customers.

Account Executive

01.2016 - 01.2019
  • Maintained communication with clients to offer best-in-class customer support
  • Fostered strong customer relations to ensure repeat business
  • Collaborated with the sales team and upper management to maintain templates containing sensitive information
  • Exhibited strong attention to detail when issuing invoices, creating masters, checking for accuracy, and assembling reports.

Manager of Archives

01.2000 - 01.2016
  • Planned, directed, and managed designated projects
  • Reviewed project status reports during each operational phase
  • Trained new employees
  • Supervised document organization and scanning
  • Verified the accuracy of reports issued for private and corporate customers
  • Managed billing and oversaw existing accounts
  • Handled customer complaints and ensured satisfaction
  • Assisted in finding a new storage facility, reducing costs by 20%.

Education

Associate of Arts -

New York School of Interior Design
New York, NY

Skills

  • Production Scheduling
  • Workforce Planning
  • Cost Reduction
  • Customer Support
  • Training and Development
  • Staff Scheduling
  • Attention to Detail
  • Multitasking
  • Strong leadership abilities
  • Production Planning

Timeline

Production Manager

International Gemological Institute
03.2019 - Current

Account Executive

01.2016 - 01.2019

Manager of Archives

01.2000 - 01.2016

Associate of Arts -

New York School of Interior Design

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Ewa Rybusinska