EWA SROKA
Los Angeles,CA
Summary
Mindful, mission-driven Leader with over 10 years of experience driving retail sales and profit, focused on maximizing productivity and increasing customer base. Creative, flexible, and adaptive to change. Expertise in operations, financial analysis, merchandising, mentoring, communication, and problem solving.
Overview
10
10
years of professional experience
Work History
Store Team Member
Whole Foods Market
West Hollywood, CA
02.2023 - Current
- Organized and maintained store displays.
- Provided product knowledge to customers and answered inquiries.
- Greeted customers and provided excellent customer service.
- Assisted in stocking shelves with merchandise.
Market Team Leader
Whole Foods Market
Montana Ave - Santa Monica, CA
11.2022 - 02.2023
- In charge of Grocery, Specialty and Whole Body departments.
- Delegated work to Team Members, setting priorities and goals.
- Trained a new Associate and Order Writer.
- Focused on productivity by reducing excess inventory.
- Completed all planogram audits and reinforced follow through to help with store specific operations and metrics.
Grocery Associate Team Leader
Whole Foods Market
Arroyo - Pasadena, CA
07.2021 - 11.2022
- Implemented a variety of structures for better team performance.
- Coordinated mechanisms in compliance with Regional and Global guidance.
- Accountable for monitoring and achieving sales, purchasing, and labor targets.
- Maintained proper product assortment, merchandising, and inventory control.
- Worked closely and developed strong communication with the location Leadership group.
- Shrink control: magnified the importance of known/unknown and lead the changes for improving the ratio.
- Based on business needs and with a proactive approach, created efficient schedules for a team of 30.
Multi Team - Team Leader
Whole Foods Market
Brooklyn - New York City
08.2020 - 06.2021
- In charge of Grocery, Specialty and Whole Body departments totaling weekly sales of over $500,000.
- Built a brand new team for an unconventional and company's first "warehouse/store" with a focus on positive work environment of outstanding teamwork and mutual respect.
- Mentored, guided and empowered a variety of Team Members.
- Implemented well functioning structures in the team with the focus on productivity and efficiency.
- Troubleshot various metrics specific to the new platform.
- Consistently communicated and modeled company's vision and goals.
- Held Associates, Supervisors and Team Members accountable.
Grocery Team Leader
Whole Foods Market
Midtown East, Manhattan - New York City
03.2019 - 07.2020
- Led the department into a well-functioning and structure-oriented team.
- Selected, trained, developed, mentored, motivated, and counseled Team Members in a manner that sustained a high-performance team and minimized turnover.
- Improved overall cleanliness of the department, focusing on food safety.
- Recreated retail standards, reinforced the importance of using all available resources as well as seeking direct answers.
- Provided timely, thorough, and thoughtful performance evaluations.
- Made hiring and separation decisions.
- Established and maintained collaborative and productive working relationships with department leaders and vendors.
- In charge of a team of 50 team members from different levels.
Grocery Associate Team Leader
Whole Foods Market
Columbus Circle, Manhattan - New York City
05.2017 - 03.2019
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Created templates and guides for the team's easy use.
- Prepared and fully executed changeovers.
- Assisted with leading inventories.
- Led the team through store process certification and department renovation.
- Documented team attendance and performance according to Whole Foods Market policy.
Grocery Team Member - Supervisor
Whole Foods Market
Columbus Circle, Manhattan - New York City
03.2014 - 04.2017
- Prioritized and accomplished a wide range of tasks each shift.
- Worked collaboratively in team environment.
- Performed change-overs, category management.
- Responded to customer questions regarding products, prices and availability.
- Followed proper department standards.
- Utilized movement reports for accurate purchasing.
- Complied with company policies, objectives and communication goals.
Skills
- Training & development
- Resourcefulness
- Resilience
- Planning
- Proficiency with email, Microsoft Office
- Critical thinking
- Strategic analysis
- Opportunity oriented
- Ability to operate in high volume/fast pace environment
- Team management
Timeline
Store Team Member
Whole Foods Market
02.2023 - Current
Market Team Leader
Whole Foods Market
11.2022 - 02.2023
Grocery Associate Team Leader
Whole Foods Market
07.2021 - 11.2022
Multi Team - Team Leader
Whole Foods Market
08.2020 - 06.2021
Grocery Team Leader
Whole Foods Market
03.2019 - 07.2020
Grocery Associate Team Leader
Whole Foods Market
05.2017 - 03.2019
Grocery Team Member - Supervisor
Whole Foods Market
03.2014 - 04.2017
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