Conduct systematic testing and validation of software to identify and resolve bugs.
Accurately document test results and issues, ensuring clear tracking and resolution.
Collaborate with cross-functional teams to align testing efforts with project timelines.
Provide clear and concise feedback to stakeholders regarding software quality.
Contribute to the refinement of testing processes and tools.
Motor Vehicles Representative
DMV
Queens, NY
03.2024 - 05.2024
Resolved complex motor vehicle issues while ensuring compliance with state regulations.
Prepared detailed reports for management and processed transactions efficiently.
Assistant Manager of Operations
Amazon
Granville, NY
09.2023 - 03.2024
Analyzed quality defects and productivity metrics for a team of 35-40 associates.
Spearheaded training programs and labor staffing initiatives, nurturing top-performing talent.
Administered learning development initiatives, ensuring 100% compliance with training requirements.
HR Coordinator
Vail Resorts
Remote
02.2022 - 09.2022
Provided centralized HR support and customer service to employees across multiple resorts.
Resolved HR issues by leveraging a network of resources and delivered robust solutions.
Education
MBA in Management -
University of the People
Remote
11.2024
Skills
Communication Skills
Critical Thinking
Detail Oriented
Documentation
Interpersonal Skills
Problem Solving
QA Testing
Time Management
Languages
English
Polish
References
Available upon request
Hobbies and Interests
Psychology
Reading
Traveling
Affiliations
Recognized for academic excellence with an MBA and honors in previous roles.
Accomplishments
Enhanced QA Processes: Contributed to the improvement of QA testing procedures at Careerist, aiding in the identification and resolution of bugs, which enhanced overall software quality.
Operational Efficiency: Analyzed quality defects and productivity metrics at Amazon, contributing to improved operational efficiency within the team.
Successful Training Programs: Assisted in developing and implementing training programs for new employees at Amazon, ensuring effective onboarding and improved team performance.
Effective HR Solutions: Resolved complex HR issues at Vail Resorts, contributing to enhanced employee satisfaction and operational effectiveness.
Recognition for Academic Excellence: Earned an MBA with a GPA of 3.91, showcasing academic achievement and dedication to professional development.