Ewald Ver Patindol
San Jose,CA
Summary
Former U.S Navy Nuclear Operations Technician with proven ability to supervise and manage preventative and corrective maintenance while ensuring high quality of work and site safety. Thorough Field Service Technician with a background in power systems, automation, and controls. Understanding of control and power-delivery systems. Resourceful Operations Trainer adept at enhancing organizational productivity and efficiency through expert training and process improvements. Specialize in developing engaging training programs, optimizing operational workflows, and implementing effective performance evaluation strategies. Excel in communication, leadership, and problem-solving to foster team growth and achieve business objectives. Committed to continuous learning and adapting to new challenges for optimal training outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Field Operations Trainer
Microsoft
San Jose, CA
11.2022 - Current
- Facilitated group learning sessions to ensure understanding of operational procedures.
- Designed interactive activities to promote knowledge retention among trainees.
- Organized monthly meetings with management to discuss training needs and objectives.
- Advised department heads on best practices for improving operational efficiency.
- Monitored employee progress during onboarding processes and provided guidance when needed.
- Utilized a variety of teaching methods including lectures, role-playing exercises, simulations.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
Critical Environment Technician Supervisor
Microsoft
San Jose, CA
06.2022 - 11.2022
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Data Center Technician IV (Supervisor)
Coresite
San Jose, United States
12.2021 - 06.2022
- Monitored data center environment to ensure optimal performance and reliability of equipment.
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Provided technical support to internal customers on a variety of IT issues related to the data center infrastructure.
- Implemented security measures to protect sensitive information stored within the data center environment.
- Ensured compliance with security protocols and policies.
Engineering Operations Technician
Amazon Web Services
Santa Clara, United States
12.2020 - 12.2021
- Coordinated with the construction project teams and vendors for the installation and testing of critical electrical devices that led to an increased capacity of data center lineups
- Ordered and organized data center equipment and consumables, including electrical and personal protective safety gear
- Supported the logistics team in auditing and maintaining critical spare parts
- Monitored operational performance, identified issues, and took corrective action as needed.
- Provided training and guidance to new team members on operational procedures.
Field Service Technician
Smiths Detection
San Francisco, United States
07.2019 - 12.2020
- Responsible for all X-Ray machines at SFO airport and commercial machinery in Bay Area, CA
- Conduct preventative and corrective maintenance of critical components to deliver threat detection and urban security
- Responsible for the cleanliness and operation of 30+ CTiX and 50+ ATiX units resulting in greater than 98% uptime every month
- Coordinated with SFO Airport personnel and TSA in order to conduct system tests, handling in the delivery of customer support
- Conducted and reviewed reports for customers in handling system maintenance and efficiency
- Performed Image Quality Tests and Radiation Surveys for the proper operation of X-ray machines
- Ordered and organized parts in storage
Engineering Technician
Epsilon Systems Solutions, Inc.
San Diego, United States
03.2018 - 07.2019
- Responsible for maintenance and re-certification of U.S
- Naval vessels
- Conducted System Operability Tests (Level III) of Cargo and Weapons elevators to Vertical Package Conveyors and Food Service/Ship Service Dumbwaiters
- Conducted testing and re-certification of Cargo/Weapons elevators and Overspeed governors, critical to deployment readiness
- Responsible of flushing and testing Halon systems aboard U.S
- Navy Vessels in Main and Auxiliary spaces
- Reviewed all results for tests and test certificates for completeness, accuracy, and integrity prior to submission for final approval
- Received and Organized parts in storage
- Working knowledge of Low Voltage Systems
Nuclear Electrical Technician
U.S. Navy
Norfolk, United States
01.2012 - 01.2018
- Completed training in science and engineering fundamental to the design, operation, and maintenance of naval nuclear propulsion plants
- Electrical Maintenance Technician - Carried out daily maintenance routines to improve reactor plant cleanliness, preservation and minimize component and system deficiencies
- Switchgear Operator - Coordinate with Load Dispatcher to distribute and maintain electrical power through the ship with remote operation of 450V and 4160V breakers
- Monitor meters and indications to carefully execute immediate corrective actions in the even of a casualty
- Propulsion Electrician - Monitored the reactor plant to identify and correct system and material deficiencies
- Senior electrician in the department to support electrical safety and tag out procedures
- Coordinated with Switchgear Operator and Load Dispatcher to startup and secure large electrical generators
- Assist Switchgear Operator in electric plant shifts for positive reinforcement
- Repair Parts Petty Officer - Responsible for placing parts on order and the organization of parts in storage
- Analyzed electrical and mechanical schematics to facilitate troubleshooting and ordering of replacement parts
Education
Nuclear Trained -
U.S. Naval Nuclear Power Training Command
11.2014
Skills
- Operations management
- Course materials development
- Adaptability
- Teamwork and collaboration
- Employee relations
- Program design
- Curriculum design
- Documentation and recordkeeping
- Orientation and onboarding
- Analytical skills
- Relationship building
- Project management
- Program development
- Interpersonal skills
- Group instruction
References
- Austin McNeill, from U.S. Navy, austinwmcneill@gmail.com, 803-646-2994
- Robert Rodriguez, from Smiths Detection, robertrodriguez6228@gmail.com, 951-609-4688
- Mike Smith, from Amazon Web Services, 480-543-7421
Personal Information
Title: Data Center Technician
Certification
- Certified Mission Critical Operations
References
References available upon request.
Timeline
Technical Field Operations Trainer
Microsoft
11.2022 - Current
Critical Environment Technician Supervisor
Microsoft
06.2022 - 11.2022
Data Center Technician IV (Supervisor)
Coresite
12.2021 - 06.2022
Engineering Operations Technician
Amazon Web Services
12.2020 - 12.2021
Field Service Technician
Smiths Detection
07.2019 - 12.2020
Engineering Technician
Epsilon Systems Solutions, Inc.
03.2018 - 07.2019
Nuclear Electrical Technician
U.S. Navy
01.2012 - 01.2018
Nuclear Trained -
U.S. Naval Nuclear Power Training Command
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