Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Ewart Leslie

Athens,Georgia

Summary

Experienced general manager with a strong ability to effectively manage daily operations and lead teams. Proven track record of implementing process improvements and streamlining workflows, resulting in increased productivity and team efficiency. Demonstrates strong leadership abilities and problem-solving capabilities in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Associate Manager

Tesla
01.2023 - Current
  • Generated repeat business through exceptional customer service.
  • Created and kept a positive and responsive sales environment which yielded a better experience for our clients
  • Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Sourced and maintained used inventory vehicles for multi-purpose usage
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Worked with marketing department to set up events to gain demo drives and added sales opportunities
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.



General Manager

Tires Plus Total Car Care
11.2014 - 08.2023
  • Assisted in recruiting, hiring and training of team members
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Transitioned store that averaged 600,000 dollars in annual sales to over 1.5 million dollars in annual sales within a 2-year period
  • Reviewed monthly P&L to recognize growth and opportunities for how company resources were managed
  • Conducted bi-annual inventory counts to reduce variances and unexplained shrink
  • Developed and implemented strategies to increase sales and profitability.
  • Awarded teammate retention award for having the lowest employee turnover in the Atlanta region
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Associate's degree - Biochemistry

Athens Technical College
Athens, GA
05.2022

Skills

  • Decision-making skills
  • Problem solving skills
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Scheduling and planning
  • Workplace safety compliance
  • Coaching and mentoring
  • Team building
  • Customer rapport
  • Customer service
  • Team leadership
  • Task delegation
  • Recruiting and interviewing
  • Staff training and development
  • Staff management
  • Strategic planning
  • Operations management
  • Data analytics
  • Store management
  • Departmental management
  • Employee performance evaluation

Activities

  • Repairing personal vehicle
  • Environmental conservation
  • Exercising
  • Fishing
  • Travel

Timeline

Associate Manager

Tesla
01.2023 - Current

General Manager

Tires Plus Total Car Care
11.2014 - 08.2023

Associate's degree - Biochemistry

Athens Technical College

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Ewart Leslie