EWENDAPHA GREEN
Farmers Branch,TX
Summary
Results-oriented and highly motivated professional with a proven track record with over 15 years of proven experience, seeking a remote position in leadership capacity, driving organizational success through process improvement initiatives. Adept at optimizing business operations and enhancing efficiency across diverse industries. Leveraging exceptional leadership, communication, and interpersonal skills to guide cross-functional teams toward achieving strategic objectives, with a decisive approach to solving operational problems.
Overview
15
15
years of professional experience
Work History
Academic Coordinator
Choices Leadership Org.
10.2021 - Current
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
- Responsible for collecting 65 Upward Bound student/parent information, maintaining student records and academic status, and data entry of assigned student records and required forms..
- Analyzed budget and implemented financial plans for academic programs and related events.
- Assist Director with submitting documentation to governmental agencies, grant proposals, APR reports, etc.
- Provide educational support in college entry, PSAT, SAT, ACT exam preparation, FAFSA and Scholarship application assistant.
Project Manager (contract)
Choices Leadership Academy
01.2015 - Current
- Spearhead seamless development and implementation of critical operational changes, system enhancements, and service optimizations through LMS systems.
- Performs and oversee daily operations of department or unit, primarily in areas of human resources, compliance and financial management.
- Analyzed project performance data to identify areas of improvement.
- Identified plans and resources required to meet project goals and objectives.
Sales Lead
Pier1
01.2019 - 01.2020
- Orchestrated associate training, development initiatives, resulting in sales team that consistently surpassed targets and KPIs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Trained new employees on customer service, money handling and organizing strategies.
- Achieved or exceeded company-defined sales quotas.
Project Manager (remote)
Exchange UrCare
01.2018 - 01.2019
- Revamped and optimized Human Resources processes, resulting in streamlined workflows and increased operational efficiency and decreasing 75% human errors.
- Led cross functional projects, collaborating with stakeholders to identify improvements and streamline processes.
- Led team of 44 employees, providing clear direction, guidance and support to maximize individual and team performance (remotely).
- Developed and implemented strategic plans to achieve business objectives, resulting in 15% increases in client retention and revenue growth.
- Monitored project performance to identify areas of improvement and make adjustments
Operations Lead
Levi Strauss & Co.
01.2013 - 01.2016
- Achieved seamless alignment between daily operations and senior management objectives, ensuring effective stakeholder communication.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Managed internal operational standards and productivity targets.
Operations Associate
CoreLogic
01.2010 - 01.2013
- Enhanced customer consultation by effectively addressing Outsource Recovery Issues, presenting findings, and providing valuable recommendations.
Operations Consultant
ReconTrust
01.2009 - 01.2010
- Devised comprehensive project plans encompassing accurate cost estimates and necessary resource allocation.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
MBA - Business Administration
University of Phoenix
Phoenix, AZBachelor of Science - Business Administration
University of Phoenix
Phoenix, AZSkills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Remote Team Leadership
- Cross-Functional Collaboration
- Six Sigma
- Operational Management
- Process Optimization
- Data Analysis
- Policy/Procedure Development
- Project Management
- Project Research
- People Management
- Analytical Research Skill
Timeline
Academic Coordinator
Choices Leadership Org.
10.2021 - Current
Sales Lead
Pier1
01.2019 - 01.2020
Project Manager (remote)
Exchange UrCare
01.2018 - 01.2019
Project Manager (contract)
Choices Leadership Academy
01.2015 - Current
Operations Lead
Levi Strauss & Co.
01.2013 - 01.2016
Operations Associate
CoreLogic
01.2010 - 01.2013
Operations Consultant
ReconTrust
01.2009 - 01.2010
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business Administration
University of Phoenix
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