Summary
Overview
Work History
Skills
Timeline
Generic

Exaloubens Dorceus

Boston,MA

Summary

Dependable and customer-focused professional with over 4 years of experience in retail, sales, and support roles. Skilled in inventory management, product knowledge, and delivering top-tier customer service.


Overview

8
8
years of professional experience

Work History

Technology Sales Consultant

Best Buy
04.2024 - Current
  • Engaged customers to assess technology needs and recommend suitable home theater and computer solutions.
  • Provided in-depth product demos to drive high-ticket sales
  • Met and exceeded monthly targets for 4K TVs, sound systems, and service plans

Patient Observer

Boston Children’s Hospital (RSIG)
02.2022 - 09.2023
  • Assisted the nursing staff by providing constant observation of patients.
  • Collaborated with medical staff to report changes in patient conditions and respond promptly.
  • Monitored patient behavior and well-being to ensure safety and comfort in clinical settings.

Sales Associate

Sprint Corporation
09.2019 - 12.2021
  • Explored individual needs and providing hands-on demonstration of the latest technology in-store
  • Guided customers through their purchasing experience by answering questions and sharing expertise
  • Trained new team members on sales techniques and product knowledge.

Server

Showcase SuperLux Chestnut Hill
09.2018 - 12.2019
  • Delivered exceptional customer service in high-volume dining environment
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate

Nordstrom
03.2017 - 08.2018
  • Meet and exceed personal sales goal and standards of performance, Be aware of sales goals
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Managed inventory levels, ensuring optimal stock availability for customer needs.

Skills

  • Language: Bilingual Haitian Creole and English
  • Personal: Public speaking and leadership roles, Solution-Oriented, Goal Oriented, Personable, Time-management, Excellent Customer service,
  • Interests: Performing Arts, Fitness, Sales, Technology, Entrepreneurship, Customer Satisfaction, Creative Branding

Timeline

Technology Sales Consultant

Best Buy
04.2024 - Current

Patient Observer

Boston Children’s Hospital (RSIG)
02.2022 - 09.2023

Sales Associate

Sprint Corporation
09.2019 - 12.2021

Server

Showcase SuperLux Chestnut Hill
09.2018 - 12.2019

Sales Associate

Nordstrom
03.2017 - 08.2018

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Exaloubens Dorceus