Exandrea Couture
Clarkston
Summary
Organized Office Manager with over twenty three years of experience in the automotive field. Prioritize projects and multitask effectively to achieve business goals. Methodical and detail-oriented team player with expertise in all aspects of running daily operations at the dealership. Offering these skills with a strong work ethic.
Overview
27
27
years of professional experience
Work History
Title Specialist Level III
Suburban Ford of Waterford
11.2023 - Current
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Expedited title application approvals by accurately preparing all necessary documentation for submission to appropriate agencies.
- Served as liaison between internal departments, facilitating clear communication channels that supported overall operational success.
- Contacted Michigan Motor Vehicle Department to determine status of pending titles.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
Office Manager
Lunghamer Buick Gmc
12.1997 - 11.2023
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Coach new hires on company processes while managing 75 employees to achieve maximum production.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Supervised and guided new employees and responded quickly to questions, which improved understanding of job responsibilities.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
High School Diploma -
Pontiac Northern High School
Pontiac, MI05-1988
Skills
- Ul>
- Office management
- P>Clear oral/written communication
- P>Budgeting
- P>Credit and collections
- P>Account Reconciliation
- P>Organizational skills
- P>Clerical support
- P>Payroll and budgeting
- P>Excellent multi-tasking ability
- P>Depositing payroll taxes
- P>Computing and paying weekly, monthly, quarterly and annual taxes
- Notary public certification
- Title clearance resolution
- Title commitment preparation
- Deadline oriented approach
- Record keeping
- Problem-solving capacity
- Title order processing
- Title research
- Title processing
Personal Information
Title: Office Manager
Timeline
Title Specialist Level III
Suburban Ford of Waterford
11.2023 - Current
Office Manager
Lunghamer Buick Gmc
12.1997 - 11.2023
High School Diploma -
Pontiac Northern High School
Similar Profiles
Anthony KuAnthony Ku
Diesel Technician at Suburban Ford of TroyDiesel Technician at Suburban Ford of Troy
Auday PutrusAuday Putrus
Automotive Finance Manager at Suburban Ford Of RomeoAutomotive Finance Manager at Suburban Ford Of Romeo
Darin FogleDarin Fogle
Car Sales Consultant at Suburban Ford of FerndaleCar Sales Consultant at Suburban Ford of Ferndale