Exelenor Warren
Temple,TX
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
4
4
years of professional experience
Work History
Crew Member
Sonic
02.2024 - Current
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Completed milkshakes and ice cream desserts for customers.
Cook
Zaxby's Chicken Fingers & Buffalo Wings
12.2023 - 03.2024
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Monitored food quality and presentation to maintain high standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Adjusted recipes based on ingredient availability or customer request.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
02.2021 - 03.2024
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
Food Handler
Sweet Eats Adventure Farm
09.2022 - 11.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Received, unpackaged and stored incoming food deliveries.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Guaranteed customer satisfaction by quickly delivering orders.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Associate
Platos's Closet
09.2020 - 02.2021
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
None -
Texas Online Preparatory School
Lewisville, TX05.2022
Skills
- Cooking
- Store opening and closing
- Production line work
- Hospitality service expertise
- Plate presentation
- Product knowledge
- Integrity and honesty
- Point-of-sale system
- Cleaning and sanitizing
- Multitasking and organization
- Menu memorization
- Ordering procedures
- Customer engagement
- Valid Driver's license
- Taking orders
- Food running
- Cleaning
- Beverage preparation
- Sanitizing
- Workplace efficiency
- Attention to detail
- Teamwork and collaboration
- Inventory restocking
- Basic math
- Willingness to learn
- Customer service
- Cash handling
- Verbal and written communication
- Safe food handling
- Food preparation
Timeline
Crew Member
Sonic
02.2024 - Current
Cook
Zaxby's Chicken Fingers & Buffalo Wings
12.2023 - 03.2024
Food Handler
Sweet Eats Adventure Farm
09.2022 - 11.2023
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
02.2021 - 03.2024
Associate
Platos's Closet
09.2020 - 02.2021
None -
Texas Online Preparatory School
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