EXENIA NUNEZ
Boston,MA
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food and Beverage Server and Bartender
Wyndham Hotel
04.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Restaurant Food Server and Bartender
Agaves Restaurant
12.2022 - 04.2023
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Cultivated warm relationships with regular customers.
Restaurant Food Server
Napoles Reestaurant
09.2021 - 07.2022
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
English-as-a-Second-Language Education
ILP Intergenerational Literacy Program
99 Hawthorn St, Chelsea, MA03.2023
Agricultural Engineering
National School of Agriculture
La Libertad, El Salvador.05.2015
Skills
- Food safety practices
- Guest satisfaction
- Guest service
- Exceptional customer service
- Liquor, beer, and wine knowledge
recommendations
1. Gilbert Gimenez (Banquet and Restaurant Manager)
Whyndham Hotel.
619 316 0369
2. Darwin Medina. (bartender)
Whyndam ande Hilton Hotels.
617 818 5870.
3. Blaise Pierre (Sub-Chef General)
Whyndam Hotel
857 237 0516
Additional Information
All information written is real and verifiable
Timeline
Food and Beverage Server and Bartender
Wyndham Hotel
04.2023 - Current
Restaurant Food Server and Bartender
Agaves Restaurant
12.2022 - 04.2023
Restaurant Food Server
Napoles Reestaurant
09.2021 - 07.2022
English-as-a-Second-Language Education
ILP Intergenerational Literacy Program
Agricultural Engineering
National School of Agriculture
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