Exetta Windfield
Porterville,ca
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
17
17
years of professional experience
Work History
Wholesaler
Self-employeed
Porterville, CA
03.2019 - Current
- Managed the distribution process from ordering through delivery to customers.
- Ensured compliance with government regulations regarding product safety standards.
- Implemented strategies for efficient stock control and inventory management.
- Trained employees on proper procedures related to ordering, shipping, receiving goods.
- Coordinated shipments between vendors, customers, warehouses, and retailers.
- Analyzed sales data to identify trends and develop strategies for increasing revenue.
- Created and maintained relationships with vendors, customers, and distributors.
- Performed cost-benefit analysis for potential new products or services.
- Researched industry trends to stay abreast of market changes.
- Analyzed customer feedback to identify areas for improvement in service quality.
- Organized product inventory to ensure timely delivery of products.
- Analyzed sales data to determine which products were selling best in each region.
- Prepared weekly reports outlining sales activity and progress towards goals.
Childcare Provider
Taneaqua Ward
Porterville, CA
02.2015 - 01.2018
- Helped develop motor skills through active playtime activities like running, jumping.
- Assisted with feeding infants and toddlers during meal times.
- Maintained a clean and organized play area.
- Observed children's behavior and development, communicate information with parents.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Read books aloud to small groups or individual children.
- Encouraged positive interactions between children by providing supervision at all times.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
- Sanitized toys and tables to maintain clean, safe environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Used positive reinforcement and behavior modeling to instill discipline in children.
In Home Care Nurse
Wilma Mcguire
Tulare, CA
03.2010 - 05.2013
- Advised the family members regarding taking care of the elderly or disabled at home.
- Assessed and monitored health condition of patients to ensure proper care.
- Provided direct patient care, including administering medications, wound care, injections, immunizations and performing physical examinations.
- Provided emotional comfort to the patients suffering from terminal illness.
- Reported any changes in patient's condition to attending physician promptly.
- Assisted physicians during examinations providing support as needed.
- Initiated emergency measures when required for critical cases.
- Educated patients and families about health maintenance, disease prevention and treatments.
- Monitored vital signs such as blood pressure, temperature pulse rate of patients regularly.
- Developed comprehensive patient care plans based on assessment results and physician orders.
- Ensured compliance with infection control policies while handling contaminated materials.
- Conducted client assessments in order to identify individual needs.
- Maintained accurate records of patient visits and treatments in electronic medical record system.
- Reported abnormal findings to case manager and physician for immediate intervention orders.
- Performed wound care, monitored catheters and recorded food and fluid intake.
- Facilitated medication management and monitored for side effects or allergic reactions.
- Modeled ADL protocols to assist patients and family members for continuity of care for patients.
- Stocked clinical workstations and procedure rooms with necessary supplies.
Certified Nursing Assistant
Merritt Manor
Tulare, CA
04.2007 - 10.2011
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Answered call lights promptly and responded to patient needs accordingly.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Cleaned and sanitized patient rooms according to established protocols.
- Transported patients to treatment units, using wheelchair or stretcher.
- Participated in educational programs related to nursing assistant skills development.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Observed patients for any changes in their physical or mental condition.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Responded quickly to emergency situations involving sudden illness or injury.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Used mobility devices to transport patients.
Education
Vocational License - Nursing
Tulare Adult School
Tulare, CA04-1995
High School Diploma -
Tulare Valley High School
Tulare, CA06-1991
Some College (No Degree) - Law (Pre-Law)
College of The Sequoias
Visalia, CASkills
- Customer Service
- Sales Targeting
- Strategic Planning
- Relationship Building
- Analytical Skills
- Sales Records Management
- Appointment Scheduling
- Shipping and Receiving Oversight
- Social Media Savvy
- Reliability
- Time Management
- Patient Feeding
- Light Housekeeping
- Supply Restocking
- Electronic Charting
- Monitoring fluids
- Medical terminology knowledge
- Specimen Collection
- Vital Sign Monitoring
- Patient Assessments
- Medication Administration
- Direct Patient Care
- Patient Care and Safety
- Computer literate
- HIPAA
- Vital signs monitoring
- Medical Records Management
- Catheter change and preparation
- Infection control procedures
- Scheduling
- Active Listening
- Positive and professional
- Microsoft Outlook
- Office equipment proficiency
- Critical Thinking
- Documentation
- Shipping and receiving understanding
- Reading Comprehension
- High-energy attitude
- Microsoft PowerPoint
- Retail sales customer service
Accomplishments
- Graduated High School with 3.9 GPA and 4scholarships
Languages
English
Full Professional
Spanish
Elementary
References
References available upon request.
Timeline
Wholesaler
Self-employeed
03.2019 - Current
Childcare Provider
Taneaqua Ward
02.2015 - 01.2018
In Home Care Nurse
Wilma Mcguire
03.2010 - 05.2013
Certified Nursing Assistant
Merritt Manor
04.2007 - 10.2011
Vocational License - Nursing
Tulare Adult School
High School Diploma -
Tulare Valley High School
Some College (No Degree) - Law (Pre-Law)
College of The Sequoias
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