Exhale Santos
Milwaukee,WI
Summary
Dedicated Delivery Associate with a strong work ethic, ensuring customer satisfaction through prompt and accurate deliveries. Skilled in verifying data accuracy and maintaining confidentiality, I excel in fast-paced environments while consistently achieving high-quality service and fostering positive client relationships.
Overview
8
8
years of professional experience
Work History
Delivery Associate
Hunneebee Logistics
Greenville, WI
09.2025 - 12.2025
- Loaded truck and properly secured items to prevent damage for deliveries through third party for Amazon.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
Delivery Associate
Jxn Logistics
Greenville, WI
06.2024 - 08.2025
- Loaded truck and properly secured items to prevent damage for deliveries through third party for Amazon.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Customer Service Representative
Globe Life Insurance
Raleigh, NC
06.2023 - 01.2024
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Green Energy Expert
Smart Green Solar
Providence, RI
03.2022 - 04.2023
- Generate leads while engaging in door-to-door
canvassing.
- Understand, educate and inform customers about all the benefits of solar.
- Accurately keep records on house to house information.
Represent Victory Solar at all times with the utmost
degree of professionalism and expertise.
- Compiled data and reviewed information for accuracy
prior to input.
- Kept optimal quality levels to prevent critical errors and
support team performance targets.
Warehouse Associate
Barrett Distribution
Franklin, MA
09.2020 - 02.2022
- Process, package and ship orders accurately
- Organize stocks and maintain inventory
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Unload materials and merchandise from incoming
vehicles and stack them to assigned places
- Receive, unload and place incoming inventory items
appropriately
- Locate and move stock of products to pallets or crates
for storage or shipment
- Check, verify and fill customer invoices
Daycare Worker
Annies Daycare
Providence, RI
02.2018 - 12.2020
- Enforced rules and managed behavior through
developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys and frequently touched
surfaces to prevent spreading of germs.
- Supervise and monitor the safety of children.
Prepare and organize mealtimes and snacks for children.
- Help children keep good hygiene.
- Change the diapers of infants and toddlers.
- Organize activities or implement a curriculum that
allows children to learn about the world and explore
their interests.
Education
High School Diploma -
Whites Creek High School
Nashville, TN06.2012
Skills
- Confidentiality
- Verifying Data Accuracy
- Updating Client Data
- Behavior Redirection
- Workplace Safety
- Strong Work Ethic and
- Dependable
- Physical challenges
Timeline
Delivery Associate
Hunneebee Logistics
09.2025 - 12.2025
Delivery Associate
Jxn Logistics
06.2024 - 08.2025
Customer Service Representative
Globe Life Insurance
06.2023 - 01.2024
Green Energy Expert
Smart Green Solar
03.2022 - 04.2023
Warehouse Associate
Barrett Distribution
09.2020 - 02.2022
Daycare Worker
Annies Daycare
02.2018 - 12.2020
High School Diploma -
Whites Creek High School