History
Exzavian Greenfield
Customer Relations
Spring Valley,NV
Summary
Logical Account Manager offering 7+ years of expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising understandable strategies to the masses. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Account Manager
Energy Avenue
Las Vegas, NV
01.2020 - 06.2021
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Built and Rebuilt relationships with new and existing customers.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Negotiated prices for products and freights to decrease overall costs by 30% or more.
- Managed Social Media Sales. (LinkedIn)
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
- Managed Accounts such as : Smithsonian Museum, Flamenco Dance Studio NYC.
Regional Sales Manager
Moda Light LLC
Las Vegas, NV
05.2017 - 07.2019
- Built and Rebuilt Relationships with New and Existing Customers
- Became the Youngest Regional Lighting Sales Manager in Nevada 2017.
- Managed and Completed projects such as: Footlocker Headquarters NYC and the Baltimore Ravens Stadium.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Led and developed team of 2 sales leaders bringing in $200-500k per quarter.
- Managed the East Coast Territory (Rhode Island to Florida).
- Made onsite sales calls to prospective customers to help Moda close lucrative deals.
Warehouse Stocker
Harrah's Casino
Las Vegas, NV
04.2015 - 06.2017
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Delivered products to stores as needed.
- Managed and replenished stock for (3) stores.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Volunteered to assist Sales Associates with Cash Handling, Customer Service, and demonstrated willingness to learn new tasks and increase skill levels.
- Worked safely around moving machinery.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Front Line Server
Cafe Zupas
Las Vegas, NV
01.2014 - 08.2015
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.
- Greeted and maintained relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Education
High School Diploma -
Centennial High School
Las Vegas, NV 08.2009 - 06.2013
No Degree - Business Marketing
Northern Arizona University
Flagstaff, AZ 07.2014 - 07.2014
No Degree - Business Marketing
Coconino County Community College
Flagstaff, AZ 07.2014 - 07.2014
Skills
Organization
Customer service
Responsible
Microsoft Office
Planning and Coordination
Detail-oriented
Conflict resolution
Verbal and written communication
Compassion
Teambuilding
Organization and Time management
Flexible & Adaptable
Leadership
Multitasking abilities
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Training - Designed and executed years of Customer Service training and product knowledge, increasing employee productivity and overall happiness.
- Customer Relations - Brining back clients worth over 500k yearly by simply understanding their issues and showing attention towards it.
Interests
Football
Nature
Music
Gaming
Timeline
Account Manager
Energy Avenue
01.2020 - 06.2021
Regional Sales Manager
Moda Light LLC
05.2017 - 07.2019
Warehouse Stocker
Harrah's Casino
04.2015 - 06.2017
No Degree - Business Marketing
Northern Arizona University
07.2014 - 07.2014
No Degree - Business Marketing
Coconino County Community College
07.2014 - 07.2014
Front Line Server
Cafe Zupas
01.2014 - 08.2015
High School Diploma -
Centennial High School
08.2009 - 06.2013