Ex'zavier Francois
Pensacola,FL
Summary
I have a strong dedication to assisting customers in resolving problems and enhancing the company's reputation. Good work both as part of a team and individually. Known to listen carefully, solve problems quickly and effectively, and build good professional relationships with people
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Amazon
11.2022 - 08.2023
- Receive, pick, and stow customer orders, process returns, and prepare for delivery
- Work through problem-solving scenarios for customers
- Maintain a clean, safe, and organized workspace
- Manage responsibilities for a Locker+ location, including opening and closing site
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders
Cashier
CVS HEALTH CORPORATION
04.2020 - 12.2022
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
Education
Bachelor of Science - Management Information Systems (B.S.B.A.)
The University of West Florida
Pensacola12-2027
Minor - Military Science (Army) ROTC
The University of West Florida
, Pensacola, FL12-2027
High School Diploma -
East Ridge High School
Clermont, FL05-2023
Skills
- Clear communication skills
- Attentiveness
- Creativity and resourcefulness Computer literacy
- Willingness to learn
- Time management skill
Certification
Level 2 Word Yellow Belt The University of West Florida | September 2023 certificates.simnetonline.com/321065fd-8 ...
A Level 2 Word Yellow Belt is awarded to individuals that have proven basic proficiency in Microsoft Word as assessed by the McGraw-Hill SIMnet platform.
Level 2: PowerPoint Yellow Belt The University of West Florida | December 2023 certificates.simnetonline.com/d5cbebc2-e ...
A Level 2 PowerPoint Yellow Belt is awarded to individuals that have proven basic proficiency in Microsoft PowerPoint as assessed by the McGraw-Hill SIMnet platform.
Languages
Haitian Creole
Native or Bilingual
Timeline
Customer Service Associate
Amazon
11.2022 - 08.2023
Cashier
CVS HEALTH CORPORATION
04.2020 - 12.2022
Level 2 Word Yellow Belt The University of West Florida | September 2023 certificates.simnetonline.com/321065fd-8 ...
A Level 2 Word Yellow Belt is awarded to individuals that have proven basic proficiency in Microsoft Word as assessed by the McGraw-Hill SIMnet platform.
Level 2: PowerPoint Yellow Belt The University of West Florida | December 2023 certificates.simnetonline.com/d5cbebc2-e ...
A Level 2 PowerPoint Yellow Belt is awarded to individuals that have proven basic proficiency in Microsoft PowerPoint as assessed by the McGraw-Hill SIMnet platform.
Bachelor of Science - Management Information Systems (B.S.B.A.)
The University of West Florida
Minor - Military Science (Army) ROTC
The University of West Florida
High School Diploma -
East Ridge High School
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