Exzerra Williams
Charleston,SC
Summary
Trained previously in a high performing work system, I am motivated to complete individual tasks, as well as, cooperate with others to accomplish group objectives. Strong inter-personal skills allowed me to gain valuable insight and hands-on experience with parent involvement. This makies me well-suited to thrive in a demanding and rewarding environment like Mitchell Elementary School.
Overview
18
18
years of professional experience
Work History
Registration, Residency, Attendance Technician III
Charleston County School District (Student Info.)
Charleston, SC
05.2013 - Current
- Train school Data Specialists with Registration to include ESOL and McKinney Vento services and use of PEnrollment.
- Assist parents/guardians on registration system and documentation based on type of housing.
- Manage district emails and phone for parents/guardians and school staff.
- Coordinate and help complete Refugee registrations for district schools.
- Assist Principals with registration issues and concerns.
- Monitor and record Truancy coding for all schools during each 45 day State reporting period.
- Manage Magnet School internal audits for residency verification documentation.
- Forward schools directions for Federal Impact Aid Survey Cards and assist Temps to complete the project annually.
Customer Service Representative
NCO Group, PECO
North Charleston, SC
07.2011 - 05.2013
- Processed and verified account payments.
- Made arrangements for families based on financial statements and payment history.
- Ordered agreement reinstatement.
- Initiated medical certification.
- Issued written utility reports.
- Ordered utility service restoration.
Administrative Assistant
Holy Light Miracle Temple Church
North Charleston, SC
09.2006 - 07.2011
- Customer Services for congregation and community.
- Data Entry.
- Scheduled Pastor's daily calendar, meetings & appointments.
- Managed & updated the church's general calendar.
- Supervised all tele-communications, emails and bulletin boards.
- Organized church conferences and special events.
- Taught necessary classes for auxiliary groups e.g. women, youth, married couples.
Education
Bachelor of Science - Elementary Education
College of Charleston
Charleston, SC05-2001
Skills
- Expert for residency documentation based on living arrangements/type of housing
- Coordinate District Refugee Family registrations
- Train Data Specialists for registration an residency
- Verify Truancy Coding for district
- Train Magnet Data Specialists on Magnet Verification Process
- Helped manage Family Summer registration center in N Charleston
- School Front Office Services
References
References available upon request.
Timeline
Registration, Residency, Attendance Technician III
Charleston County School District (Student Info.)
05.2013 - Current
Customer Service Representative
NCO Group, PECO
07.2011 - 05.2013
Administrative Assistant
Holy Light Miracle Temple Church
09.2006 - 07.2011
Bachelor of Science - Elementary Education
College of Charleston
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