Eyad Obeid
Detroit,MI
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier Manager
Malek Al Kabob Restaurant
03.2020 - Current
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Associate In Engineering Technology - Electrical Engineering
Henry Ford College
Dearborn, MI05.2025
Timeline
Cashier Manager
Malek Al Kabob Restaurant
03.2020 - Current
Associate In Engineering Technology - Electrical Engineering
Henry Ford College
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