Eyas Abdul Raheem
Austin
Summary
Bilingual (Arabic/English) professional with a background in customer service, technical assistance, and quality assurance, seeking to apply linguistic skills and attention to detail as a QA Tester/Proofreader. Experienced in providing precise, organized support in fast-paced environments, with a strong commitment to accuracy and problem-solving.
Overview
9
9
years of professional experience
Work History
Arabic Translator Volunteer
Murchison Middle School
08.2015 - Current
- Provided translation services for Arabic-speaking students and families, facilitating effective communication with school staff and ensuring a welcoming environment.
- Assisted in bridging cultural and language gaps, helping families understand school policies, events, and resources.
- Demonstrated patience, empathy, and cultural sensitivity in all interactions
Test Coordinator
UTSA Student Disability Services
09.2023 - 05.2024
- Supported students with disabilities by providing guidance and administrative assistance in a high-traffic environment.
- Maintained accurate records and ensured an inclusive, welcoming atmosphere.
- Demonstrated strong attention to detail and reliability in managing confidential information.
Registered Dental Assistant
Pflugerville Modern Dentistry And Orthodontics
09.2021 - 07.2023
- Provided chair-side assistance during dental procedures, ensuring patient comfort and adherence to health standards.
- Maintained a sterile environment and prepared materials with precision, demonstrating technical skills and attention to detail in a healthcare setting.
- Contributed to a positive patient experience through compassionate communication and support.
Brand Ambassador
Forever 21
01.2021 - 08.2021
- Promoted brand awareness and maintained consistency in customer service to uphold brand reputation.
- Managed inventory and assisted with visual merchandising, requiring accuracy and strong organizational skills.
- Utilized problem-solving skills to address customer needs and operational challenges in a retail setting.
Education
Bachelor of Science - Public Health
The University of Texas At San Antonio (UTSA)
San Antonio, TX05-2024
Dental Assistant Licence - Dental Assistant
Austin Dental Assistant School
Austin, Tx07-2021
Skills
- Language Proficiency: Native Arabic, Fluent in English
- Attention to Detail: Strong focus on accuracy and quality
- Technical Aptitude: Quick learner with QA processes and bug-tracking tools
- Customer Service: Extensive experience in client-facing roles
- Organizational Skills: Proven ability to handle multiple tasks effectively
- Team Collaboration: Excellent communication and teamwork
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Test Coordinator
UTSA Student Disability Services
09.2023 - 05.2024
Registered Dental Assistant
Pflugerville Modern Dentistry And Orthodontics
09.2021 - 07.2023
Brand Ambassador
Forever 21
01.2021 - 08.2021
Arabic Translator Volunteer
Murchison Middle School
08.2015 - Current
Bachelor of Science - Public Health
The University of Texas At San Antonio (UTSA)
Dental Assistant Licence - Dental Assistant
Austin Dental Assistant School
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