Eyasssu Gebrekidan
Hyattsville,MD
Summary
Organized and dedicated Administrative professional with successful experience in customer service in fast-paced environments. Hardworking and Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual, and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Overview
13
13
years of professional experience
Work History
Administrative Assistant, Human Resource, PowerBI
TIPS
11.2006 - 09.2019
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Developed succession plans and promotion paths for staff.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Completed human resource operational requirements by scheduling and assigning employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Performed budget analysis to control expenditures and predict future budget needs.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Ph.D. - Public Administration
University of International Business And Economics
Beijing, China06.2025
No Degree - SQL And Power BI Developer
MITAJA CORPORATION
United States 04.2023
Master of Arts - International Business
Universisty of International Business And Economic
Beijing, China06.2021
MBA - Business Administration + Project Management
College of Lead Star
Addis Ababa, Ethiopia06.2019
Bachelor of Science - Natural Resources Economics And Management
Mekelle University
Mekelle, Ethiopia07.2006
Skills
- Effective Planning
- Business Correspondence, Business Administration & Project Requirements
- Creating and Managing Job Descriptions & Daily Operations Management
- New Hire Orientation and Talent Management
- Employee Performance Management and Employee Counseling and Support
- Retirement and Benefits Planning, Disciplining Employees, Employee Surveys & Maintaining Employee Records
- Shift Change Procedures
- Transcribing Meetings and Messages & Office Administration,
- Terminal Organization
- Coordinating Training Materials
- Providing Feedback
- Administrative Support & Human Resources Support
- Monitoring
- Managing Employee Relations &Conflict Management
- Understanding of HR Policies
- Office Supplies and Inventory
- Team Player
- Company Inventory Oversight
- Specialized HR Projects
- Human Resource Information System (HRIS)
Timeline
Administrative Assistant, Human Resource, PowerBI
TIPS
11.2006 - 09.2019
Ph.D. - Public Administration
University of International Business And Economics
No Degree - SQL And Power BI Developer
MITAJA CORPORATION
Master of Arts - International Business
Universisty of International Business And Economic
MBA - Business Administration + Project Management
College of Lead Star
Bachelor of Science - Natural Resources Economics And Management
Mekelle University
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