EYERUS GIZAW
Silver Spring
Summary
Committed public health professional with a strong academic background in health promotion, disease prevention, and community wellness. Bringing transferable skills from a customer service and aviation career, including communication, problem-solving, teamwork, and cultural competency. Experienced in working with diverse populations and handling high-pressure situations, which translates well into public health roles focused on community engagement, health education, and program coordination. Passionate about making a positive impact by promoting public health initiatives and advocating for community well-being. Seeking an entry-level opportunity to apply my knowledge and skills in a meaningful way.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Officer
Ethiopian Airlines
09.2021 - 06.2023
- Enhanced problem-solving skills through direct customer interaction
- Managed high-pressure situations with professionalism and composure.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Senior Flight Attendant
Ethiopian Airlines
02.2016 - 08.2021
- Trained in emergency response and first aid, ensuring passenger safety
- Resolved passenger conflicts and medical emergencies during flights.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Health Officer
Kidanemihret Higher Clinic
12.2014 - 08.2015
- Conducted health assessments and provided patient education on disease prevention
- Provided community counseling on dietary habits and chronic disease prevention
- Ensured compliance with public health regulations and best practices
- Collaborated with healthcare professionals to improve patient outcomes
Education
M.Sc. - Human Nutrition
University of Gondar
09.2021
B.Sc. - Public Health
Debre Birhan University
07.2014
Skills
- Microsoft XP applications (Word, Excel, Office, Outlook)
- SPSS
- Problem-solving
- Time management
- Multitasking
- Excellent communication
Certification
- Project Management Certification - Addis Ababa University School of commerce
- First Aid & Emergency Response Training - Ethiopian Airlines Aviation Academy
Timeline
Customer Service Officer
Ethiopian Airlines
09.2021 - 06.2023
Senior Flight Attendant
Ethiopian Airlines
02.2016 - 08.2021
Health Officer
Kidanemihret Higher Clinic
12.2014 - 08.2015
M.Sc. - Human Nutrition
University of Gondar
B.Sc. - Public Health
Debre Birhan University
Similar Profiles
Kidist WubamlakKidist Wubamlak
First Officer at Ethiopian AirlinesFirst Officer at Ethiopian Airlines
TAREKEGN MULATU TOLOSSATAREKEGN MULATU TOLOSSA
Aircraft Cabin Maintenance and IFE Technician at Ethiopian AirlinesAircraft Cabin Maintenance and IFE Technician at Ethiopian Airlines
Dawit AdemasDawit Ademas
Aircraft Maintenance Technician at Ethiopian AirlinesAircraft Maintenance Technician at Ethiopian Airlines