Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eyezeya Akines

Cape Vincent

Summary

Dynamic sales professional with proven expertise in driving revenue growth through effective sales strategies, and exceptional customer support. Skilled in transaction processing and adept at building strong client relationships, while exceeding targets with strategic approaches.

Overview

3
3
years of professional experience

Work History

Sales Agent

TruGreen (remote)
Tampa
02.2025 - 07.2025
  • Provided regular updates on sales activities through weekly and monthly reports.
  • Reviewed daily sales reports to ensure accuracy and identify areas of improvement.
  • Completed end-of-day reports summarizing total sales transactions for management review.
  • Established relationships with key decision makers in target accounts to drive sales growth.
  • Assisted customers with product selection and inquiries.
  • Processed transactions accurately and efficiently at the point of sale.
  • Handled customer complaints professionally to ensure satisfaction.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Fostered relationships with customers to expand customer base and retain business.

Customer Service Sales Representative

Terminix Pest Control (remote)
Tampa
01.2023 - 12.2024
  • Answered incoming calls to address customer inquiries and resolve issues.
  • Processed sales transactions accurately using point-of-sale systems.
  • Provided product information to enhance customer understanding and satisfaction.
  • Handled returns and exchanges following company policies and procedures.
  • Updated customer records in the system for accurate tracking and follow-up.
  • Suggested additional products or services that may benefit the customer's needs.
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
  • Developed strategies for improving the customer experience.
  • Maintained records of customer interactions and transactions.
  • Adhered to company policies when dealing with customers.
  • Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
  • Collaborated with other departments to ensure efficient resolution of customer problems.
  • Compiled reports on overall customer satisfaction.

Customer Service Representative

Vivint (remote)
Tampa
02.2022 - 11.2023
  • Handled incoming calls and provided product information promptly.
  • Processed customer orders accurately using internal systems.
  • Maintained detailed records of customer interactions for reference.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Collected deposits or payments and arranged for billing.

Education

High School Diploma -

Howard W. Blake High School
Tampa, FL
05-2020

Skills

  • Sales reporting
  • Transaction processing
  • Customer follow-up
  • Product knowledge
  • Technical troubleshooting
  • Effective communication
  • Point-of-sale transactions
  • Sales strategies
  • Attention to detail
  • Time management
  • Negotiation skills
  • Sales expertise
  • Customer support

Timeline

Sales Agent

TruGreen (remote)
02.2025 - 07.2025

Customer Service Sales Representative

Terminix Pest Control (remote)
01.2023 - 12.2024

Customer Service Representative

Vivint (remote)
02.2022 - 11.2023

High School Diploma -

Howard W. Blake High School

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