Eyleen Rivera
Williamsburg,VA
Summary
My goal is to secure a position where I can apply my education and training in Business Administration and/or Education to contribute to the success and growth of the organization. I possess diverse business, educational, and technical skills. I am detail-oriented, accurate, and observant, with strong organizational abilities and proficiency in multitasking. I excel in customer service, have exceptional interpersonal and communication skills, and am a quick learner. I work well in a team, am bilingual in English and Spanish, and am proficient in computer skills including Microsoft Office, Outlook, and Google Suite, with a typing speed of over 45 words per minute. As a bilingual Spanish teacher, I have experience teaching both English and Spanish to foreign nationals, helping students struggling with language learning by tailoring my teaching methods to enhance their competency. I am focused on maximizing student learning potential through diverse instructional techniques.
Overview
23
23
years of professional experience
Work History
Bilingual Spanish Teacher
York County School Division
10.2022 - Current
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Promoted growth mindset among students, encouraging perseverance and self-reflection in language acquisition.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Conducted foreign language exams to determine fluency and comprehension.
- Incorporated authentic materials, such as news articles, literature, and multimedia content to enrich language learning experiences.
- Reported progress of students and results of testing to school board and principal.
- Developed cultural awareness among students through integration of various Spanish-speaking countries'' traditions and customs into lessons.
- Assessed student progress regularly, providing constructive feedback and tailored support for individual needs.
- Participated in professional development opportunities to continuously improve teaching skills and stay current on educational trends.
- Used written exercises to test and develop reading and writing foreign languages.
Full Time ELL Para Educator
Bruton H.S.& Queens Lake M.S.
08.2021 - 10.2022
- Plans and delivers instructional EL lessons
- Diagnose oral English language use and receptive English language comprehension
- Use my native language, Spanish, to help students and family communicate their concerns and/or with school staff to create positive relationship and environment between them
- Consults with classroom teachers, administrators and guidance counselors concerning individual student instructional plans and schedules
- Participates in staff development activities related to area of assignment
- Maintain confidentiality regarding student records and information
- Monitors students and performs bus, cafeteria, hall, or other non-instructional assignments under the direction of the building administrators
- Assists the teacher in the maintenance of a safe, clean, and attractive classroom
- Models’ non-discriminatory behavior always and follows established safe work practices
- Always follows established YCSD policies and procedures
- Performs other duties as assigned.
Part Time Volunteer
Passage Middle School Library
09.2019 - 03.2020
- Served in any capacity that was requested from me
- Worked as volunteer with the Fall book fair
- Helped set up the book fair, restocked books, and helped children shop
- Also volunteer in the presence of the Media Center Specialist when She attend meetings and conferences
- Work at the circulation desk, check books in and out and help shelve books
- Serve as a volunteer during various reading programs and activities, both helping prepare for these activities and working with the students.
Full Time Volunteer
Marlow Elementary School
01.2017 - 11.2018
- Served in any capacity that was requested from me
- Worked as head volunteer with both the Fall and Spring book fairs
- Helped set up the book fair, ran the cash register, restocked books, and helped children shop
- Also volunteered in the presence of the Media Center Specialist when She attended meetings and conferences
- Worked at the circulation desk, checked books in and out and helped shelve books
- Served as a volunteer during various reading programs and activities, both helping prepare for these activities and working with the students
- Also helped with the front office with clerical work and in the mail room.
Administrative Assistant/Attendance Clerk
DoDEA, Humphreys Central Elementary School
09.2015 - 08.2016
- Responsible for Answering phone calls
- Attend with excellent manners parents and public visiting the school
- I was responsible for developing a daily newsletter
- Also, I was responsible for doing the background checks for the volunteers and making sure that their volunteer packages were completed and in compliance with DoDEA rules and regulations
- I was responsible for maintaining the Attendance Data up to date daily and creating Attendance Reports weekly
- I also assisted the Principal Secretary with filing and completing the application process for the substitute teachers as well as typing important administrative letters and keeping the principals’ calendar and agenda
- I also supported the Registrar with the Enrollment Process of students coming or leaving the school, among other duties.
Administrative Assistant
Department of Defense Child Development Center
01.2014 - 08.2015
- Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP
- Ensures child registration and enrollment paperwork is complete and current
- Reviews and submits completed paperwork for background checks
- Maintains office files and records
- Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner
- Conducts research of records and follows up in order to resolve discrepancies and problems
- Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved
- Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures
- Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate
- Performs assigned resource and referral duties and assists in maintaining the current waiting list
- Collects fees and charges and records payments in accordance with proper procedures
- Notifies supervisor of all delinquent payments
- Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures
- Responsible for monitoring all supplies and resources
- Keeping Supervisors Calendar up to date.
Medical Transcriptionist
Mennonite Hospital Puerto Rico
01.2005 - 09.2009
- Responsible for listening to recordings by physicians dictating a variety of diagnostic imaging studies
- Transcribed dictated reports and translated medical terms and abbreviations into their expanded forms
- Edited as necessary and returned reports in either printed or electronic form to the dictator for review and signature, or correction
- Identify mistakes in reports, and check with doctors to obtain the correct information
- Performed data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians
- Produced medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material
- Returned dictated reports in printed or electronic form for physicians' review, signature, and corrections, and for inclusion in patients' medical records
- Supported the Customer Service team by helping provide the patients with their Radiology Exams reports and giving orientations on studies to be performed
- Helped the supervisor with the performance of charts and reports on work performance and customer satisfaction in the Radiology Department.
Administrative Assistant
Puerto Rico Capitol Hill, Hon. Hector Ferrer Rios
06.2003 - 12.2005
- As an Administrative assistant to Congressman Ferrer-Rios, I was responsible for filling and typing different formal documents for the Ethic Committee
- Provide general information to the public over the phone and in person
- Helped organize and oversee meetings between the Congressman and the public/private sector
- Facilitate the Congressman with any information and/or search he needed
- Also, maintained computer data base, prepared summaries and reports; organized and coordinate administrative details; and execute follow-up and tracking
- Organize the Congressman agenda and organize and plan his trips out the country.
Passenger Service and Reservations Agent
Northwest Airlines, San Juan. PR.
01.2001 - 05.2003
- Assisted with passenger inquiries about flight departures and arrivals
- Checked passengers in, Giving seat numbers
- Provided boarding passes and luggage labels
- Provided information to passengers about luggage restrictions
- Weighed baggage and collected any excess weight charges
- Took care of people with special needs, and unaccompanied children
- Helped passengers through immigration and customs procedures and escorted passengers who have flight connections
- Took care of departing flights making sure that the flight left on time and sold tickets to customers traveling to different destinations in person and over the phone.
Education
Bachelor of Arts For Teaching - World Language Education
The University of Virginia's College At Wise
Wise, VA08.2024
Bachelor’s Degree in Business Administration/Healthcare Administration -
American Intercontinental University
Hoffman Estates, IL01.2013
Certification in Medical Billing and Coding -
Advance Technical College
Bayamon, PR01.2004
Skills
- Highly Proficient with Microsoft office, Google SUITE, and Microsoft 365
- Strong customer service orientation
- Extremely organized
- Fully bilingual in English and Spanish (native speaker)
- Typing speed of 55wpm
- Customer service
- Appointment scheduling
- Detail oriented
- Writing instruction
- Cultural Awareness
- Core Curriculum and Standards
- Online Teaching
- Classroom Technology
- Classroom Safety Practices
- Activity Planning
- Classroom Instruction
- Interactive Teaching
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Spanish Teacher
York County School Division
10.2022 - Current
Full Time ELL Para Educator
Bruton H.S.& Queens Lake M.S.
08.2021 - 10.2022
Part Time Volunteer
Passage Middle School Library
09.2019 - 03.2020
Full Time Volunteer
Marlow Elementary School
01.2017 - 11.2018
Administrative Assistant/Attendance Clerk
DoDEA, Humphreys Central Elementary School
09.2015 - 08.2016
Administrative Assistant
Department of Defense Child Development Center
01.2014 - 08.2015
Medical Transcriptionist
Mennonite Hospital Puerto Rico
01.2005 - 09.2009
Administrative Assistant
Puerto Rico Capitol Hill, Hon. Hector Ferrer Rios
06.2003 - 12.2005
Passenger Service and Reservations Agent
Northwest Airlines, San Juan. PR.
01.2001 - 05.2003
Bachelor of Arts For Teaching - World Language Education
The University of Virginia's College At Wise
Bachelor’s Degree in Business Administration/Healthcare Administration -
American Intercontinental University
Certification in Medical Billing and Coding -
Advance Technical College
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