Summary
Overview
Work History
Education
Skills
Timeline
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EYLEM SEL

Hackensack,NJ

Summary

Sales professional with over 10 years of experience with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Overview

11
11
years of professional experience

Work History

Sales Manager

Granix
12.2022 - 06.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Client Acquisition & Relationship Building: Identify and pursue new leads (homeowners, builders, contractors, designers). Build long-term relationships with repeat and referral clients.
  • Quoting & Estimating: Generate accurate quotes based on material, labor, and installation factors. Requires knowledge of stone types, edge profiles, cut-outs, and square footage.
  • Project Coordination: Collaborate with templaters, CAD designers, fabricators, and installers to ensure smooth project flow and timeline adherence.
  • Product Knowledge: Understand the differences in granite, quartz, marble, and other surfaces; stay updated on trends, sourcing, and inventory.
  • Sales Strategy: Set targets, track KPIs, and implement strategies to improve margins and close rates.
  • Team Management: Train and supervise sales staff (if applicable), assist with pricing strategies, and enforce sales processes.
  • CRM & Reporting: Maintain pipeline activity in CRM software and report on sales performance and forecasts.

Sales Representative Team Leader

USA Marble and Granite
09.2019 - 11.2022
  • Customer Engagement: Identify and nurture leads from homeowners, builders, and designers. Guide customers through product selection and design options.
  • Estimating & Quoting: Accurately calculate square footage, edge profiles, sink cutouts, and special requests to provide competitive and detailed quotes.
  • Sales Closing: Present proposals, negotiate terms, and secure signed agreements.
  • Fabrication & Installation Scheduling: Coordinate with templating teams to schedule site measurements. Input job specs into the production system and ensure all fabrication details are accurate. Monitor production timelines and communicate any delays or changes. Schedule installation dates with clients based on shop readiness and installation crew availability. Serve as liaison between the customer, shop, and field teams to ensure jobs stay on track.
  • Project Oversight: Track each job from sale to install, troubleshoot issues, and ensure a smooth handoff between departments.
  • CRM & Reporting: Maintain sales activity in CRM software, track pipeline, and report weekly status updates.

Sales Representative

Sky Marble and Granite
09.2016 - 08.2019
  • Communicated product features, advantages, and benefits to customers.
  • Utilized persuasive communication techniques to close deals quickly and efficiently.
  • Managed customer accounts by providing accurate information on product availability and pricing.
  • Worked with management teams to develop annual sales plans, goals, and targets.
  • Adapted to and remained flexible in changing, fast-paced work environment.
  • Negotiated contracts and prices with clients to exceed sales goals.
  • Generated leads and maintained lists of prospective customers.
  • Built strong relationships with key decision makers within target organizations in order to increase sales opportunities.
  • Handled client deposits and transactions and updated billing information in company databases.
  • Maintained an up-to-date knowledge of industry developments and changes in competitive landscape.
  • Demonstrated excellent customer service skills when dealing with client inquiries.
  • Followed up with customers after sales to gain feedback.
  • Highlighted new products and company promotions during sales pitches.

Sales Representative

USA Marble and Granite
01.2014 - 02.2015
  • Communicated product features, advantages, and benefits to customers.
  • Utilized persuasive communication techniques to close deals quickly and efficiently.
  • Managed customer accounts by providing accurate information on product availability and pricing.
  • Adapted to and remained flexible in changing, fast-paced work environment.
  • Worked with management teams to develop annual sales plans, goals, and targets.
  • Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels.

Education

Master of Science - Information Technology

IGlobal
Tysons Corner
09-2020

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Fabrication schedule
  • Installation schedule

Timeline

Sales Manager

Granix
12.2022 - 06.2025

Sales Representative Team Leader

USA Marble and Granite
09.2019 - 11.2022

Sales Representative

Sky Marble and Granite
09.2016 - 08.2019

Sales Representative

USA Marble and Granite
01.2014 - 02.2015

Master of Science - Information Technology

IGlobal