Summary
Overview
Work History
Education
Skills
Timeline
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Eymbree Williams

Elgin,SC

Summary

Detail-oriented administrative professional with proven experience supporting busy office environments and delivering exceptional customer service. Strong interpersonal and organizational skills with the ability to handle sensitive information and communicate effectively with diverse audiences. Eager to apply a proactive, team-focused approach to supporting claims operations and ensuring smooth day-to-day processes.

Overview

8
8
years of professional experience

Work History

Accounting Assistant

American Spiralweld Pipe
Columbia, SC
09.2024 - Current
  • Cultivated strong relationships with vendors through prompt support and effective inquiry resolution—showcasing communication and service skills applicable to resident and prospect interactions.
  • Ensured accurate record-keeping and processed sensitive financial data with careful discretion and precision, upholding a detail-oriented, trustworthy demeanor.
  • Coordinated efforts across departments to rectify payment discrepancies, highlighting robust problem-solving and collaboration skills in a high-pressure setting.

Administrative Assistant

D. Hart Accounting
West Columbia, SC
01.2019 - 08.2021
  • Directed incoming calls while supplying information or connecting callers with appropriate staff.
  • Welcomed clients and delivered comprehensive information regarding company offerings.
  • Input data into spreadsheets utilizing Microsoft Excel and similar applications.
  • Organized scheduling of appointments for clients with internal staff members.

Customer Service Representative

Teleperformance
Columbia, SC
08.2017 - 05.2018
  • Delivered professional customer service through phone, email, and chat, acting as the first point of contact for inquiries and service-related needs.
  • Handled a high volume of inbound customer requests, including account updates, billing concerns, and general product information, maintaining accuracy and efficiency.
  • Resolved client issues promptly by identifying root causes and applying problem-solving tools to deliver effective solutions.
  • Escalated complex or technical matters to appropriate departments while maintaining follow-up to ensure customer satisfaction.

Education

High School Diploma -

Greenbrier High School
Evans, GA
05.2013

Skills

  • Expertise in Microsoft Office applications
  • Effective communication abilities
  • Customer Service Oriented
  • Organizational skills and attention to detail

Timeline

Accounting Assistant

American Spiralweld Pipe
09.2024 - Current

Administrative Assistant

D. Hart Accounting
01.2019 - 08.2021

Customer Service Representative

Teleperformance
08.2017 - 05.2018

High School Diploma -

Greenbrier High School

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