Eymy L. Pantaleon
Grenville,SC
Summary
I am a dedicated professional with a strong commitment to personal growth and a passion for delivering exceptional customer service. Bilingual in Spanish, My background includes valuable experience as a Recruiter and Customer Service Agent, where I have honed my skills in candidate recruitment, administrative tasks, and customer interaction.
My work history reflects my ability to handle diverse responsibilities, from managing administrative duties to resolving customer concerns with patience and tact. I thrive in dynamic team environments and am dedicated to maintaining a friendly and approachable demeanor, even in challenging situations.
My commitment to continuous learning and adaptability to modern technologies underscores my dedication to personal and professional development.
I am enthusiastic about the opportunity to contribute my skills and dedication to your team, where I believe my unique blend of experiences and abilities align well with the organization's goals. I welcome the chance to discuss how I can support your team further.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Calidad Insurance
Greenville, SC
10.2023 - 05.2025
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Processed payments received from clients promptly according to established procedures.
Customer Service Agent
Los Amigos Auto Sale
Williamston, SC
10.2022 - 07.2023
- I served as the first point of contact between the dealership and the customers and provide advice and recommendations to customers to ensure that their needs and goals were well addressed.
- Exceed all sales objectives and targets, described products, features, and benefits, and pro-actively participated in weekly sales meetings.
- Established clients' financial situation, collected and processed payments, and assisted in the management of multiple daily business operations.
- Built and maintained professional relationships with suppliers and business partners and collaborated with colleagues on the development of new promotional activities to attract potential clients and increase brand awareness.
- Calling clients every month to remind them of their payments with a good attitude and friendly.
Recruiter Crew
OneSource Staffing
Allentown, PA
01.2022 - 09.2022
- Recruiter people interesting on working
- Answer and direct phone calls
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Order office supplies
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc...
- Maintain computer and manual filing systems
- Handle sensitive information in a confidential manner
- Answer telephone calls and pass them on
- Maintain up-to-date employee holiday records
- Greet and assist visitors to the office
- Photocopy and print out documents on behalf of other colleagues
- Make pay adjustment
- Background
- 1-9
- Drug Screen
Education
High School Diploma -
New Brunswick
New JerseySkills
- Bilingual: I am proficient in Spanish and English, enabling me to effectively communicate with a broader range of clients and colleagues
- Sales expertise
- Customer Service
- Follow-up skills
- Product Knowledge
- RedPrairie
- Microsoft
- Order Management
- Excel
- Word
- Outlook
- Excellent Computer Skills
- Proficient Typist
Timeline
Customer Service Representative
Calidad Insurance
10.2023 - 05.2025
Customer Service Agent
Los Amigos Auto Sale
10.2022 - 07.2023
Recruiter Crew
OneSource Staffing
01.2022 - 09.2022
High School Diploma -
New Brunswick
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