Eyob Green
Seattle,WA
Summary
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
09.2024 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Assistant Manager
Enterprise Rent-A-Car
06.2023 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Commercial Fisherman
Silver Bay Seafoods LLC
06.2018 - 07.2021
- Performed boat maintenance to ensure safety compliance and operational efficiency.
- Maintained accurate daily logs to guarantee fish quality and freshness.
- Resolved engineering challenges on a daily basis, ensuring smooth operation of the vessel.
- Trained new crew members in proper techniques and safety protocols contributing significantly towards team''s performance.
- Enhanced communication among crew members, fostering a collaborative work atmosphere that improved overall efficiency.
Education
Bachelor of Business Administration - Marketing, Finance
Gonzaga University
Spokane, WA05.2022
Skills
- Soft Skills: Leadership, Communication, Teamwork, Problem-Solving, Customer Service
- Customer service
- Marketing
- Excellent time management skills
- Excellent work ethic
- Coaching and mentoring
- Client relationship management
- Employee development
- Decision-making
- Interviewing and hiring
- Goals and performance
Timeline
Branch Manager
Enterprise Rent-A-Car
09.2024 - Current
Assistant Manager
Enterprise Rent-A-Car
06.2023 - 08.2023
Commercial Fisherman
Silver Bay Seafoods LLC
06.2018 - 07.2021
Bachelor of Business Administration - Marketing, Finance
Gonzaga University
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