EYRAM AKU AGBETSI
Accra,Ghana
Summary
Results-driven higher education administrator with extensive experience in academic administration. Expertise in coordinating admissions, examinations, and academic records management while enhancing operational efficiency and supporting university governance. Committed to quality assurance and regulatory compliance, delivering exceptional service in all academic functions.
Overview
8
8
years of professional experience
Work History
Senior Administrative Assistant
University of Media, Arts and Communication
Accra, Ghana
06.2021 - Current
- Provide executive and administrative support to the Director of Academic Affairs in coordinating the academic activities of the Directorate.
- Coordinate admission, registration, examination and graduation-related administrative processes across faculties and departments.
- Support the implementation of academic policies, regulations and decisions of Management and Academic Board.
- Prepare briefing notes, reports and memoranda for the Director to support strategic decision-making.
- Provide support to the Director by coordinating meetings of university committees by preparing agendas, circulating papers, recording minutes and monitoring implementation of decisions.
- Maintain confidential academic records and ensure compliance with university regulations on records management.
- Liaise with faculties, departments and external regulatory agencies to facilitate efficient academic administration.
- Coordinate the preparation and verification of student records for certification and graduation.
- Improve document management systems, resulting in faster retrieval of academic records and official correspondence.
- Monitor correspondence and ensure prompt responses to academic and administrative enquiries.
- Support institutional quality assurance, accreditation exercises and periodic academic audits.
- Coordinate special projects and assignments on behalf of the Director, ensuring timely completion within approved timelines.
Administrative Assistant, International Programmes Office
University of Ghana
Legon, Ghana
07.2019 - 08.2020
- Coordinated institutional relationships and protocol with international partners, visiting delegations and exchange programme stakeholders.
- Served as liaison between international visitors, students and relevant university units, ensuring seamless communication and collaboration across departments.
- Supported preparation of institutional events, cultural exchange programmes and academic tours for international delegations.
- Conducted research to support event planning, partner engagement and preparation of briefing materials for leadership.
- Developed itineraries for international and local visitors in coordination with multiple university units and external partners.
- Arranged multi-stakeholder meetings, documented proceedings and prepared event reports for leadership and partner review.
- Managed correspondence and inquiries in English and French to facilitate cross-cultural and cross-institutional communication.
Volunteer, U-Reporter Programme
UNICEF Ghana
, Ghana
02.2019 - 08.2019
- Engaged young people in a social messaging platform to foster dialogue on developmental issues and promote positive social change.
- Responded to regular consultations and questionnaires on development priorities, demonstrating understanding of stakeholder engagement and participatory approaches.
Volunteer, Peer Partnership Programme
University of Ghana
, Ghana
09.2018 - 05.2019
- Facilitated integration of international students into the Ghanaian academic and social environment through structured engagement activities.
- Coordinated cross-cultural exchange programmes, demonstrating ability to manage diverse stakeholder groups.
Intern Translator
Ghana Embassy
Cotonou, Benin
04.2018 - 06.2018
- Translated official documents and correspondence between French and English for diplomatic and government relations purposes.
- Assisted the Professional Translator with protocol and communication support for bilateral engagements.
Education
Master of Arts - Management and Administration
University of Ghana
Legon, Ghana08.2023
Bachelor of Arts - French and Geography
University of Ghana
Legon, Ghana05.2019
Diplôme Universitaire d'Études Françaises (DELF B2) - First Certificate in French
Centre Béninois des Langues Étrangères
Benin04.2018
West African Senior School Certificate -
St. Mary's Senior High School
05.2013
Skills
- Academic Administration
- University Governance and Committee Administration
- Admissions and Student Records Management
- Examinations and Graduation Coordination
- Academic Policy Implementation
- Senate and Academic Board Secretariat Support
- Records and Document Management
- Quality Assurance and Regulatory Compliance
- Executive Support
- Stakeholder Engagement
- Report Writing and Minute Taking
- Data Management and Analysis
- Microsoft Office Suite
- Bilingual Communication (English/French)
- Records and database management
- Meeting and event coordination platforms
- Document translation (French/English)
- University Academic Administration
- Student Information Management Systems
- Records Management Systems
- Report Writing
- Policy Interpretation
- Committee Secretariat Support
- Project Coordination
- Strong written and verbal communication in English and French
- Excellent organizational and time management abilities
- Relationship building and diplomatic engagement
- Team collaboration and independent work capability
- Analytical thinking and problem-solving
- Attention to detail and follow-through
Languages
- English
- French (DELF B2)
- Spanish (conversational)
- Ewe
Entrepreneurship
Gazelle Clothing and Fabrics
Hobbies and Interests
- Language learning
- Travelling
- Sewing
- Cooking
Timeline
Senior Administrative Assistant
University of Media, Arts and Communication
06.2021 - Current
Administrative Assistant, International Programmes Office
University of Ghana
07.2019 - 08.2020
Volunteer, U-Reporter Programme
UNICEF Ghana
02.2019 - 08.2019
Volunteer, Peer Partnership Programme
University of Ghana
09.2018 - 05.2019
Intern Translator
Ghana Embassy
04.2018 - 06.2018
Master of Arts - Management and Administration
University of Ghana
Bachelor of Arts - French and Geography
University of Ghana
Diplôme Universitaire d'Études Françaises (DELF B2) - First Certificate in French
Centre Béninois des Langues Étrangères
West African Senior School Certificate -
St. Mary's Senior High School