EYSHABELA TAGALOA
New Braunfels,TX
Summary
Accomplished Regional Vice President with demonstrated track record of success in managing Operations to lead and grow organizations. Bringing exceptional history of achievement and drive to continuously improve procedures and processes across the board. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
10
10
years of professional experience
Work History
REGIONAL VICE PRESIDENT
Driveline Retail Merchandising
07.2019 - Current
- Managed Operations department with 2750 employees covering West Division across 28 US states.
- Directed hiring and development of 51 management staff to drive improvements to staffing retention and maintain 98% weekly execution in 28 US states.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Implemented successful improvements to Dashboard Navigation, Management Training, and Field Representative Training.
- Developed Operational structure and established procedures.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Initiated strategy to drive company growth and increase market share and profitability.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw business-wide changes to modernize procedures and organization.
- Created succession plans to provide continuity of operations during leadership transitions.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
REGIONAL MANAGER
Driveline Retail Merchandising
04.2017 - 07.2019
- Maintained weekly 98% on-time execution across 1700 retail locations.
- Supervised twelve direct reports to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 1700 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Spearheaded District Manager training for development and advancement.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Forecasted execution goals and established processes to achieve execution objectives and related metrics.
- Improved customer experience by meeting and or exceeding weekly execution deadlines across retail locations.
DISTRICT MANAGER
Driveline Merchandising Services
09.2015 - 04.2017
- Supervised 145 store locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Established territory boundaries and distribution routes to maximize service quality.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
TEAM LEAD
Driveline Merchandising Services
12.2013 - 09.2015
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
Business Administration And Management
Andrews University
Berrien Springs, MISkills
- Approachable and Outgoing
- Results Orientation
- Manage Programs
- Balanced Work Ethic
- Staff Retention
- Analytical and Critical Thinker
- Leadership and People Development
- Adaptable and Flexible
- Strategic Decision-Making
- Employee Motivation and Performance
- Change and Growth Management
- Management Team Leadership
Timeline
REGIONAL VICE PRESIDENT
Driveline Retail Merchandising
07.2019 - Current
REGIONAL MANAGER
Driveline Retail Merchandising
04.2017 - 07.2019
DISTRICT MANAGER
Driveline Merchandising Services
09.2015 - 04.2017
TEAM LEAD
Driveline Merchandising Services
12.2013 - 09.2015
Business Administration And Management
Andrews University
Similar Profiles
Jeanita RaineyJeanita Rainey
Retail Merchandiser at Driveline Retail MerchandisingRetail Merchandiser at Driveline Retail Merchandising
Marie ManessMarie Maness
Master Merchandiser at Driveline Retail MerchandisingMaster Merchandiser at Driveline Retail Merchandising
LESLIE CRIBBLESLIE CRIBB
Regional Manager at Driveline Retail MerchandisingRegional Manager at Driveline Retail Merchandising