Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eyup Kaymaz

Cherry Hill

Summary

Dynamic professional with a proven track record at BT Painting, enhancing team efficiency and client satisfaction through innovative processes and exceptional customer service. Skilled in time management and problem-solving, I consistently deliver high-quality results while fostering strong relationships and ensuring compliance with safety standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Contractor

Manager, Communications & Office Services
04.2022 - Current
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Hired and oversaw subcontractors to meet project needs.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gathered, organized and input information into digital database.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.

Painter Supervisor

BT Painting
08.2019 - 02.2022
  • Improved team efficiency by implementing streamlined painting processes and techniques.
  • Coordinated with suppliers to ensure timely delivery of materials, preventing delays in project timelines.
  • Developed customized painting plans for clients, tailoring solutions to meet their specific needs and preferences.
  • Spearheaded innovative initiatives aimed at improving overall crew efficiency without compromising quality or safety standards.
  • Adapted quickly to changing project requirements, reallocating resources as needed to maintain progress toward goals.
  • Evaluated employee performance, providing constructive feedback to promote continuous improvement.
  • Increased client satisfaction by delivering high-quality painting services within established deadlines.
  • Participated actively in industry conferences and workshops to stay up-to-date on the latest trends in painting technology.
  • Optimized work schedules for painter crews based on project requirements and individual skill sets.
  • Resolved conflicts among team members diplomatically, promoting a harmonious workplace atmosphere conducive to productivity.
  • Maintained a safe working environment by enforcing safety protocols and organizing regular training sessions.
  • Sourced suppliers and purchased necessary materials for work.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Directed projects according to schedule and quality demands.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Provided feedback to workers on job performance and safety procedures.
  • Inspected equipment and tools used for safe operation.
  • Supported construction and extraction workers to facilitate timely completion of projects.

Restaurant Owner

ORGANISATION
05.2017 - 07.2019
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.

Contractor

MANAGERIAL
09.2017 - 08.2018
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Consulted with customers to assess needs and propose optimal solutions.

Account Manager

Lumina Educational
09.2015 - 06.2016
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Education

Bachelor of Science - Business Administration And Management

Romanian American University
Bucharest Romania
06-2015

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving

Certification

  • SuperViser , BT painting - 3 years
  • Restaurant owner and construction Agaoglu İnsaat ve restaurant galeri 2.5 years

Languages

English
Full Professional
Turkish
Native or Bilingual
Romanian
Professional Working

Timeline

Contractor

Manager, Communications & Office Services
04.2022 - Current

Painter Supervisor

BT Painting
08.2019 - 02.2022

Contractor

MANAGERIAL
09.2017 - 08.2018

Restaurant Owner

ORGANISATION
05.2017 - 07.2019

Account Manager

Lumina Educational
09.2015 - 06.2016

Bachelor of Science - Business Administration And Management

Romanian American University