Eza McLaughlin
Clearwater,FL
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Manager/Bookkeeper
Klar & Klar Architects + Interiors Designers
11.2024 - Current
- Coordinated office operations, ensuring seamless workflow and communication among teams.
- Managed scheduling and logistics for client meetings and project deadlines.
- Implemented office policies to improve efficiency and streamline processes.
- Oversaw inventory management, maintaining supplies for optimal productivity.
- Developed training materials for onboarding new administrative staff.
- Facilitated vendor negotiations to secure cost-effective service agreements.
- Conducted regular audits of office procedures to enhance compliance and accuracy.
- Led initiatives to foster a positive workplace culture through team-building activities.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Manager
Biddle's Pool Spa Patio New Pool Construction
04.2020 - 08.2023
- Provided direct administrative support to the CEO, managing daily schedules, meetings, and project documentation.
- Created and maintained paper and electronic project files according to client and regulatory guidelines.
- Followed up with subcontractors regarding bids and managed daily mail processes, ensuring all deadlines were met.
Executive Assistant, Pathology Department
Moffitt Cancer Center
07.2014 - 06.2020
- Assisted department administrators and Faculty/Pathologists, enforcing administrative processes to generate efficiency across the hospital.
- Maintained appointment calendars for C-suite executives, scheduling all meetings and managing complex travel logistics.
- Prepared expense reports and tracked the processing of all expense reports and purchase requisitions, ensuring timely reconciliation.
- Handled sensitive and confidential information with the utmost integrity and discretion.
Office Manager
FDG, Inc.
10.2005 - 09.2011
- Managed daily office functions for an engineering firm, processing payroll, medical insurance, and COBRA benefits.
- Maintained professional licenses & certifications and coordinated required continuing education for staff.
- Managed the calendar and schedule for all company officers, including setting up meetings and coordinating travel.
Education
High School Diploma -
Mt. Pleasant High School
Mt. Pleasant, IA05-1993
Skills
- Software: MS Office Suite (Excel, Outlook, Word), QuickBooks, Adobe Acrobat, Google Suite, Ceridian, Constant Contact, Mailchimp, Mac OS, Windows
- HR & Finance: Full-Cycle Payroll Processing, A/P & A/R, Benefits Administration, Bank Reconciliation, Budget Management, I-9 Verification, HRIS Management
- Administration: Project Coordination, Complex Calendar Management, International Travel Coordination, Event Planning, Vendor Relations, Document Management, Data Entry (65 wpm)
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
Certification
Notary Public - State of Florida
Timeline
Office Manager/Bookkeeper
Klar & Klar Architects + Interiors Designers
11.2024 - Current
Office Manager
Biddle's Pool Spa Patio New Pool Construction
04.2020 - 08.2023
Executive Assistant, Pathology Department
Moffitt Cancer Center
07.2014 - 06.2020
Office Manager
FDG, Inc.
10.2005 - 09.2011
High School Diploma -
Mt. Pleasant High School