Summary
Overview
Work History
Education
Skills
Timeline
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Ezavier Luna

Minot

Summary

Dynamic professional with a proven track record at FedEx, excelling in package handling and safety protocols. Recognized for enhancing efficiency through effective team collaboration and meticulous attention to detail. Skilled in heavy lifting and decision-making, consistently reducing damage rates and fostering a positive work environment. Eager to contribute to a thriving team.

Overview

1
1
year of professional experience

Work History

Package Handler

FedEx
06.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
  • Helped train new employees in safe practices and warehouse procedures.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Shelter Intake Worker

Project BEE
10.2024 - 04.2025
  • Proactively addressed potential conflicts within the shelter population through mediation techniques, improving overall client satisfaction rates.
  • Conducted comprehensive assessments of client needs, ensuring appropriate referrals to relevant social services agencies.
  • Facilitated smooth transitions for clients into temporary housing by maintaining strong relationships with local landlords and property managers.
  • Enhanced client satisfaction by offering compassionate support and addressing individual needs during the intake process.
  • Coordinated volunteer efforts within the shelter environment, maximizing available resources for daily operations and special events.
  • Managed high-pressure situations with sensitivity and professionalism, providing crisis intervention when necessary.

Receptionist

Sonesta Hotels
08.2024 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Education

Bridgeport High School
Bridgeport, MI

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package loading
  • Willing to learn
  • Attention to detail
  • Decision-making

Timeline

Shelter Intake Worker

Project BEE
10.2024 - 04.2025

Receptionist

Sonesta Hotels
08.2024 - 01.2025

Package Handler

FedEx
06.2024 - Current

Bridgeport High School

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Ezavier Luna