Ezechiel Estamar
Miramar,FL
Summary
Motivated and dependable professional with hands-on experience in fast-paced customer service and retail environments. Proven ability to multitask, communicate effectively, and maintain composure under pressure through roles as a Server’s Assistant at Jaxon’s Ice Cream Parlor & Restaurant and a Cashier/Stocker at Winn-Dixie. Skilled in teamwork, time management, and providing attentive service, with a strong work ethic and a commitment to delivering positive customer experiences. Adaptable, quick to learn, and eager to contribute to a dynamic team.
Overview
3
3
years of professional experience
Work History
Cashier & Grocery Stocker
Winn-Dixie Stores Inc.
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced customer service experience by efficiently processing purchases and returns.
Server's Assistant
Jaxon's Ice Cream Parlor & Restaurant
06.2022 - 08.2023
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Greeted customers warmly to provide exceptional customer service.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Addressed customer complaints and inquiries to verify satisfaction.
Education
In Progress - Cybersecurity A.S.
Miami Dade College
Miami, FL12-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Written and verbal communication
Languages
English
Full Professional
French
Elementary
Timeline
Cashier & Grocery Stocker
Winn-Dixie Stores Inc.
01.2024 - Current
Server's Assistant
Jaxon's Ice Cream Parlor & Restaurant
06.2022 - 08.2023
In Progress - Cybersecurity A.S.
Miami Dade College
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