Summary
Overview
Work history
Education
Skills
Certificates
References
Timeline
Generic

EZEH CHUKWUMA ANTHONY

DERBY

Summary

Compassionate and dedicated Support Worker/Healthcare Assistant with extensive experience in mental health support, personal care, and behavioral management. Adept at providing high-quality, person-centered care to individuals with learning disabilities, autism, mental health conditions, and complex needs. Skilled in assisting with daily living activities, implementing care plans, safeguarding vulnerable individuals, and crisis de-escalation. Strong interpersonal and communication skills with a passion for empowering service users to achieve greater independence and well-being.

Overview

6
6
years of professional experience

Work history

Healthcare Assistant/Support Worker

Priory Hospitals - TRZ CARE AGENCY
, UK
11.2023 - Current
  • Provide dedicated care and emotional support to individuals with mental health conditions and complex needs.
  • Assist with personal care, mobility support, and daily living activities, ensuring service users maintain dignity and independence.
  • Monitor patient behaviors, document changes, and report concerns to senior healthcare professionals.
  • Implement therapeutic strategies and support patients in managing behavioral challenges.
  • Escort service users to medical appointments, social events, and community activities.
  • Provided comprehensive support to individuals with mental health conditions, learning disabilities, and complex care needs, ensuring their safety and well-being at all times.
  • Assisted service users in daily activities, including personal care, meal preparation, fostering independence and dignity.
  • Implemented tailored care plans by collaborating with healthcare professionals, ensuring individualized and person-centered support.
  • Monitored and documented behavioral patterns and progress reports, enabling effective interventions and continuous care improvements.
  • Managed crisis situations using de-escalation techniques and conflict resolution strategies, promoting a secure and supportive environment.
  • Conducted risk assessments and adhered to safeguarding policies, ensuring compliance with health and safety regulations.
  • Facilitated therapeutic and recreational activities, enhancing service users' social engagement and emotional well-being.
  • Maintained professional boundaries and built trusting relationships with residents, providing compassionate and empathetic care.
  • Actively participated in staff training and development programs, staying updated on best practices in mental health care and support services.


Support worker

Care Homes - TRZ CARE - UK
11.2023 - Current
  • Assisted in maintaining a clean environment for improved client health.
  • Actively listened to client concerns thus creating a comforting environment.
  • Assisted with mobility issues enabling easier movement around the home.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Helped achieve patient independence through guided tasks and activities.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Assured safety measures were met to prevent falls or accidents.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.

Care Assistant

University of Nigeria Teaching Hospital Enugu
Enugu, Nigeria
07.2020 - 11.2023
  • Communicated with staff, patients, and healthcare providers to encourage highest quality of service.
  • Communicated proactively with staff, patients, and healthcare providers to ensure the highest quality of patient service and care continuity.
  • Collaborated closely with nurses and medical doctors to administer patient care, adhering strictly to prescribed plans and protocols.
  • Assisted patients with toileting, maintaining personal hygiene, and promoting continence as assigned, improving patient comfort and dignity.
  • Provided timely medication reminders and assisted with prescription refills at local pharmacies, ensuring medication adherence for patients.
  • Managed challenging and stressful situations, including emergencies, in a professional and calm manner, promptly addressing patient.
  • Participated in infection control measures by properly sanitizing equipment, disposing of medical waste safely, and maintaining a hygienic environment.
  • Supported clinical staff with wound care and health assessments, contributing to seamless transitions and enhanced care continuity between support teams.
  • Built meaningful, trusting relationships with patients and offered essential emotional support, particularly during challenging situations.
  • Ensured strict compliance with company policies and guidelines while always acting in the best interest of patients.

Store Keeper

National Youth Service Corp
07.2019 - 07.2020
  • Ensured that all information was securely stored, properly labelled, and managed according to its shelf life.
  • Managed and maintained accurate records of all incoming and outgoing transactions, including tracking and filing receipts, invoices, and other vital documents.
  • Ensured the secure storage, proper labeling, and systematic management of all information and inventory according to shelf life and organizational standards.
  • Maintained appropriate stock levels to prevent stock-outs, ensuring continuous availability of necessary supplies.
  • Maintained a safe, clean, and therapeutic environment for patients.


Education

Higher National Diploma (HND) - Estate Management

Institute of Management and Technology
04.2001 -

West African Senior School Certificate and Senior Secondary Certificate Examination -

Command Day Secondary School
04.2001 -

Skills

  • Mental Health and Learning Disability Support
  • Personal Care and Daily Living Assistance
  • Behavior Management and De-escalation
  • Safeguarding and Risk Assessment
  • Collaboration and Teamwork
  • Flexibility and Adaptability
  • Infection control knowledge
  • reliable and trustworthy
  • Record-keeping
  • Residential housekeeping

Certificates

• PMVA (Prevention and Management of Violence & Aggression) – Incisive Training (2024)

• Care Certificate Standard – Virtual College. (2025)

• Mental Health Awareness – Future (2025)

• Moving And Handling – Future (2025)

• Resuscitation And Basic Life Support – Future (2025)

• Safeguarding Adult – Future (2025)

• UK-GDPR And Information Sharing – Future (2025)

• Food Hygiene In Care – Future(2025)

• Infection Prevention And Control– Future (2025)

• COSSH – Future (2025)

• Duty Of Candour – Future (2025)

• Cyber Security In Care – Future (2025)

• Acquired Brain Injury Awareness – Future (2025)

• Basic Observation For Healthcare Staff – Future

References

References available upon request.

Timeline

Support worker

Care Homes - TRZ CARE - UK
11.2023 - Current

Healthcare Assistant/Support Worker

Priory Hospitals - TRZ CARE AGENCY
11.2023 - Current

Care Assistant

University of Nigeria Teaching Hospital Enugu
07.2020 - 11.2023

Store Keeper

National Youth Service Corp
07.2019 - 07.2020

Higher National Diploma (HND) - Estate Management

Institute of Management and Technology
04.2001 -

West African Senior School Certificate and Senior Secondary Certificate Examination -

Command Day Secondary School
04.2001 -

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EZEH CHUKWUMA ANTHONY