Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
To-Go Specialist
Olive Garden Restaurant
Conway, Arkansas
10.2025 - Current
Prepared and packaged to-go orders for customers efficiently.
Managed customer inquiries regarding menu items and order status.
Coordinated with kitchen staff to ensure accurate order preparation.
Maintained cleanliness and organization of the to-go area.
Processed payments and handled cash transactions accurately.
Provided exceptional customer service, enhancing guest satisfaction during pick-up.
Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Operated cash register, collected payment from customers and provided change when necessary.
Greeted customers in a friendly manner and took orders for to-go items.
Verified accuracy of all orders before packing them into bags or containers for take-out.
Communicated effectively with co-workers regarding new specials or changes in menu items.
Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
Adhered to company policies related to health codes and safety regulations at all times.
Carhop
Sonic Drive In
Marshall, Arkansas
09.2024 - 09.2025
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Handled cash transactions accurately, ensuring proper change was given to customers.
Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Operated headset communication system to take orders quickly and accurately from customers.
Increased customer satisfaction by providing prompt and friendly service.
Enhanced sales by upselling menu items and promoting daily specials.
Sales Associate
T.J. Maxx
Springfield, Missouri
05.2024 - 08.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
I sold credit cards to customers during each transaction.
Server
The Dining Duo Cafe
Aurora, Missouri
11.2023 - 04.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Crew Leader
Sonic Drive In
Springfield, Missouri
07.2021 - 10.2023
Trained employees in time management and proper ways to complete job duties.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Monitored team members to verify work quality and address concerns.
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Handled cash transactions accurately, ensuring proper change was given to customers.
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Operated headset communication system to take orders quickly and accurately from customers.
Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Increased customer satisfaction by providing prompt and friendly service.