Ezekial Flores

• Developed thorough understanding of operational stations and tasks
assigned by management to ensure effective team performance.
• Guided cars onto conveyor belt, operated tunnel system, resolved tunnel
issues, and maintained cleanliness.
• Greeted customers, explained wash plans, handled customer and membership
issues, managed SAL computer, and kept cars at a constant pace.
• Handled damage claims, customer inquiries, phone calls, office assistance,
camera footage, chemicals, basic maintenance, and smooth station
operation

• Handled customer phone calls, addressed complaints and feedback, and
assisted customers with loading groceries into their vehicles.
• Bagged groceries, brought in carts, cleaned bathrooms, restocked shelves,
faced products, mopped floors, and properly closed the store.
• Trained new hires on daily duties to ensure smooth onboarding and
integration into the team

• Managed two out of four stations, ensuring operational efficiency and
adherence to standards.
• Worked the make line, restocked, matched orders, trained new hires, boxed
orders, prepared side meals, organized deliveries, and verified food met
order specifications

• Main closing supervisor responsible for overseeing employees and ensuring great customer satisfaction
• Resolved customer complaints, addressing issues effectively to maintain satisfaction
• Trained new employees, outlining responsibilities and expectations each shift
• Managed online orders to enhance customer experience and streamline order processing, managing till, restocking properly, and knowing basic maintenance
• Ensured freshness, restocked items, maintained cleanliness, and prepared for next day