Years of experience in the IT field
Ezekiel Baum
Reading,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
3
3
Years experience in the customer service industry
Work History
Lead Technician /Assistant Store Manager
UBreakiFix
01.2022 - 09.2023
- Primary Technician for all same day repairs.
- Second in charge for creating purchase orders for all needed parts and materials to maintain a proper inventory for repairs.
- In charge of all PC related repairs and diagnostics.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Generated $80,000 - $90,000 profit Over two years while having the best margins out of all employees.
Host/Waiter
Austins Resturant and bar
10.2017 - 03.2020
- As a server working as a team was critical to the job
- As a host my main job was to communicate effectively, be organized, and work well with others.
- Lots of experience with talking over the phone.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Associate of science - Reading
Reading Area Community College
Reading, PAHIGHSCHOOl DIPLOMA -
Wilson High School
West Lawn, PA06.2019
Skills
- Work well with my hands
- Proficient with all types of technology
- Fast learner
- Good communication skills
- Work well with a team
- Mechanically and electronically inclined
Timeline
Lead Technician /Assistant Store Manager
UBreakiFix
01.2022 - 09.2023
Host/Waiter
Austins Resturant and bar
10.2017 - 03.2020
Associate of science - Reading
Reading Area Community College
HIGHSCHOOl DIPLOMA -
Wilson High School
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