Ezekiel Ebieshuwa
San Antonio
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Professional with recent experience in a call center environment.
Overview
12
12
years of professional experience
Work History
IT Support Specialist
TaskUs
06.2024 - Current
- Researched topics to create accurate and engaging content.
- Pitched content strategies and managed asset acquisition.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Edited and revised wide array of content for accuracy, clarity and consistency.
- Suggested improvements to content to enhance quality and accuracy.
- Generated and maintained style guides to encourage consistent quality of content.
Salesperson
Mancave Store
06.2021 - 06.2024
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis.
- Acquired extensive knowledge of product lines, pricing structures, and sales strategies.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Negotiated contracts and prices with clients to exceed sales goals.
- Called and met with regular and prospective customers to build long-term customer relationships and networks.
- Maintained an up-to-date understanding of market trends and competitor activities.
- Sold over $850,000 worth of merchandise in 2022-2023.
- Tracked market changes and adjusted sales tactics accordingly.
- Provided superior customer service by responding promptly to inquiries or complaints.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Offered product and service consultations and employed upselling techniques.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sales Associate
Circle k
08.2020 - 06.2021
- As a cashier, I was in charge of working the register.
- I had to keep the freezer stocked and the snacks on display presentable.
- Some of my other duties were keeping the store clean, cleaning the store backroom and bathroom, and cooking the food when needed.
Sales Associate
Clark
01.2015 - 08.2016
- Door-to-door knives salesman used knowledge of product to introduce the benefits of top-class kitchen appliances to customers.
- First month sold $2000+ worth of kitchen appliances.
- Did this while managing football, track, basketball, and school.
Sales Associate
Cutco Vector
06.2013 - 08.2014
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Helped average of 100+ customers per day by responding to inquiries and locating products.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 65% or more.
- Greeted customers warmly and offered assistance.
Education
Bachelor of Arts - Economics
Occidental College
05.2021
Skills
- Great people skills
- Time management
- HRIS proficiency
- Ability to focus on the task at hand
- Performance improvement strategies
- Process reviewing
- Data analytics
- Recruitment and selection
- Problem solver
- Relationship selling
- Documentation and recordkeeping
- Superb time management
- Excellent communication skills
- Contract negotiation
- Strong communication
- Closing techniques
Awards
Rotary Around Winning Student Athlete, 05/01/16, Massachusetts
Timeline
IT Support Specialist
TaskUs
06.2024 - Current
Salesperson
Mancave Store
06.2021 - 06.2024
Sales Associate
Circle k
08.2020 - 06.2021
Sales Associate
Clark
01.2015 - 08.2016
Sales Associate
Cutco Vector
06.2013 - 08.2014
Bachelor of Arts - Economics
Occidental College
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