Summary
Overview
Work History
Education
Skills
Timeline
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Ezekiel Gonzalez

Las Vegas,NV

Summary

Results-oriented professional with proven success in delivering high-quality work. Strong communication and teamwork skills contribute to achieving organizational goals. Committed to safety and adaptability in diverse environments, with a focus on continuous learning and development.

Overview

6
6
years of professional experience

Work History

Barista-Shift Supervisor

Starbucks
Henderson, NV
05.2019 - Current
  • Developed strategies for improving operational efficiency and customer service levels to become the top store in the district.
  • Monitored the performance of a staff of 5 to 10 employees to ensure that quality standards were met.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits for multiple store's end of day sales ranging from $7,000 - $14,000 daily.

Assistant Service Sales Representative

CINTAS
North Las Vegas, NV
09.2022 - 07.2023
  • Managed inventory levels by ordering sufficient stock for each account.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Prepared and delivered appropriate presentations on products and services.

Inside Sales Consultant

Republic Services
Las Vegas, NV
08.2021 - 01.2023
  • Attended weekly team meetings to discuss progress against targets set at beginning of quarter and year.
  • Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
  • Delivered superior customer support to improve account retention rate.

Kitchen Lead

Madhouse Coffee
Las Vegas, NV
04.2022 - 08.2022
  • Trained new employees in food safety protocols and kitchen operations in compliance with local health department regulations.
  • Ordered food ingredients from vendors based on budget constraints. While maintaining accurate records of inventory, supplies and orders
  • Developed innovative recipes and menu items to increase customer satisfaction.

Education

ASU
Tempe, AZ

Skills

  • Team leadership
  • Process improvement
  • Client relationship management
  • Accountability and responsibility
  • Time management
  • Collaboration and teamwork
  • Data entry
  • Health and safety oversight

Timeline

Assistant Service Sales Representative

CINTAS
09.2022 - 07.2023

Kitchen Lead

Madhouse Coffee
04.2022 - 08.2022

Inside Sales Consultant

Republic Services
08.2021 - 01.2023

Barista-Shift Supervisor

Starbucks
05.2019 - Current

ASU