Ezekiel Graham-Ogundimu
Kalamazoo,MI
Overview
7
7
years of professional experience
1
1
Certification
Work History
Military Intelligence Officer Candidate
U.S. Army National Guard
Lansing, Michigan
09.2024 - Current
- Selected to commission as a Military Intelligence Officer upon graduation (May 2026).
- Develop analytical and risk assessment skills related to information systems and security.
- Lead small teams in training environments, strengthening communication and accountability.
Customer Service & Sales Associate (Part-Time)
Gap Inc. / Old Navy
Portage, Michigan
10.2019 - 01.2025
- Delivered consistent, high-quality customer support in a fast-paced retail environment.
- Resolved customer issues efficiently by utilizing strong communication and problem-solving skills.
- Assisted with POS systems and technology tools for transaction and order management.
- Recognized for reliability, teamwork, and professionalism under pressure.
Satellite Communication Systems Operator / Maintainer
U.S. Army National Guard
Kalamazoo, Michigan
08.2021 - 09.2024
- Configure, maintain, and test hardware and communication endpoints to ensure operational readiness.
- Diagnose and resolve connectivity issues involving networked equipment and satellite systems.
- Performed preventative maintenance and system checks, enhancing system reliability and minimizing downtime.
- Provided technical support and troubleshooting for communication and network systems, ensuring operational effectiveness.
- Work in high-pressure, team-based environments requiring fast problem resolution and clear communication.
Education
B.S. - Cybersecurity
Western Michigan University
Kalamazoo, MI05-2026
A.S. - Computer Science
Kalamazoo Valley Community College
Kalamazoo, MI12-2020
Skills
- Operating Systems: Windows, Linux
- Networking: TCP/IP, DNS, DHCP, basic network troubleshooting, connectivity diagnostics
- Systems & Support: Active Directory (basic), Microsoft 365 (user-level support), account provisioning, password resets, endpoint setup
- Tools: Wireshark, Nmap, remote support tools (basic exposure), ticketing/documentation systems
- Concepts: Patch management, system maintenance, backups (academic exposure), cybersecurity fundamentals
- Programming/Scripting: Python, Bash (basic)
Relevant Projects / Hands-On Experience
- Configured and analyzed network traffic using Wireshark to identify connectivity and security issues.
- Practiced network scanning and diagnostics using Nmap in lab environments.
- Built and maintained virtual lab environments to simulate system administration and troubleshooting scenarios.
- Gained exposure to Active Directory, user account management, and basic system administration tasks.
Certification
- CompTIA Security+
- CompTIA Network+
Additional Information
- Strong written and verbal communication skills (client-facing experience)
- Ability to quickly learn new tools and technologies in fast-paced environments
- U.S. security clearance
Timeline
Military Intelligence Officer Candidate
U.S. Army National Guard
09.2024 - Current
Satellite Communication Systems Operator / Maintainer
U.S. Army National Guard
08.2021 - 09.2024
Customer Service & Sales Associate (Part-Time)
Gap Inc. / Old Navy
10.2019 - 01.2025
B.S. - Cybersecurity
Western Michigan University
A.S. - Computer Science
Kalamazoo Valley Community College