Ezekiel Quezada

Diagnose and repair vans in the Amazon fleet. Maintain and repair the vans as well. Also did on the road repairs as far as serpentine belts, starters, flat repairs and tire changes. Inventory the vans for emergency and safety equipment.

• Created reports on vehicle utilization, mileage tracking and other metrics as needed.
• Managed inventory levels of spare parts used in maintenance activities.
• Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
• Conducted regular vehicle inspections to identify potential problems or issues.
• Communicated with upper management and drivers to build lasting relationships.
• Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
• Implemented GPS and telematics systems to monitor vehicle locations and driver behavior, enhancing fleet efficiency.
• Developed emergency response plans for vehicle breakdowns and accidents to minimize downtime.

• Monitored stock levels on route trucks to ensure accuracy of inventory counts.
• Maintained accurate records of all deliveries and pickups.
• Assisted with unloading incoming shipments from vendors.
• Responded quickly to customer inquiries regarding products or services.
• Organized deliveries according to customer needs.
• Adhered to company safety policies while operating company vehicle.
• Provided excellent customer service by answering questions and resolving complaints in a professional manner.
• Delivered product to customers in a safe and courteous manner.
• Developed and maintained relationships with current customers.
• Loaded, unloaded, and delivered product in a timely manner.
• Restocked shelves as needed in order to ensure adequate inventory levels for customers.
• Maintained an organized work space at all times.
• Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
• Ensured compliance with all federal, state, local laws governing transportation of goods.
• Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
• Developed and implemented strategies to increase sales volume.
• Utilized effective problem solving skills when resolving customer issues.
• Conducted daily pre-trip inspections of delivery vehicles.
• Resolved any customer complaints promptly and professionally.
• Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
• Promoted positive relationships with customers to maintain consistent sales.
• Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
• Supplied wide range of customers with key products in alignment with specified amounts and schedules.
• Maintained positive attitude and diplomacy when dealing with customers and other team members.
• Obtained receipts or signatures for delivered goods, collecting payment for services when required.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Resolved customers' complaints regarding products or services.
• Informed regular customers of new products or services and price changes.
• Collected money, provided change and recorded transactions on receipts.
• Followed safety rules to keep clean driving record with no accidents or incidents.