Organized and dependable professional with experience in retail, inventory, quality assurance, and customer service. Strong communication, problem solving, and teamwork skills. Committed to accuracy, efficiency, and providing excellent customer service.
Work History
Food Safety and Quality Technician
2 Years
CJ Foods, Schwan's | 08.2024 - Current
Conducted quality inspections on food products to ensure compliance with safety and quality standards.
Implemented corrective actions for food safety risks and non-conformance issues.
Trained new employees on quality control procedures and quality policies.
Performed daily microbiological testing of finished products.
Received and performed thorough inspections of incoming materials and ingredients.
Verified finished products including date codes, packaging, labels, and lot codes.
Trained staff on proper food handling techniques and sanitation practices.
Performed routine walks with USDA Inspectors for quality compliance.
Quality Assurance Assistant
1 Year 11 Months
Aaron Thomas Company | 06.2022 - 05.2024
Conducted quality inspections to ensure compliance with company standards and specifications.
Documented and tracked defects using quality management systems for corrective actions.
Collaborated with production personnel to resolve issues and enhance product quality.
Conducted thorough inspections of products to ensure compliance with quality standards.
Trained new inspectors on quality control protocols and best practices.
Performed monthly environmental swabbing for Listeria and Salmonella
Performed daily ATP swabbing for food contact surfaces, including allergen swabbing.
Managed and organized product retention systems.
Participated in internal and external audits for the facility.
Store Operations Assistant
1 Year 2 Months
Haro's Hobby | 01.2023 - 03.2024
Process customer transactions using POS systems.
Assist in inventory management by restocking shelves and tracking product availability.
Resolved customer inquiries and complaints promptly, establishing positive shopping experiences.
Answered product questions and assisted customers in selection and checkout.
Trained new crew members on customer service protocols and product knowledge.