Ezekiel Rivera
San Diego,California
Summary
Top producing professional and determined self starter with second to none customer service talents. Polished and poised and known for having exceptional drive. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Irrigation Foreman
Rivcon Construction
San Diego, California
11.2023 - Current
- Ensured compliance with local regulations regarding water usage and conservation efforts.
- Assisted in the selection, installation, maintenance, and repair of all parts associated with the irrigation system.
- Monitored water usage and adjusted irrigation schedules accordingly.
- Responded quickly to emergency situations involving the irrigation system or its components.
- Created detailed reports outlining operational data such as water levels, flow rates.
- Conducted regular inspections of irrigation systems to identify any potential problems or repairs needed.
- Performed routine maintenance tasks such as flushing out pipes or replacing worn-out components.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
- Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
General Manager
210 Fifth LLC (Cruisers Pizza Bar Grill)
Huntington Beach, CA
06.2014 - 11.2023
- Designed sales and service strategies to improve revenue and retention.
- Strategized long-term business needs while generating guest relations feedback for process improvements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Empowered staff members to contribute to continuous improvement, quality and growth of company by using excellent comunication and leadership.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
- Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
- Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue and profits.
Owner/Operator
Wayward Captain Watersports LLC
Newport Beach, CA
03.2012 - 10.2014
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Spearheaded creation of company branding and marketing materials.
- Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
Night Auditor
L'auberge Hotel Del Mar
04.2010 - 03.2012
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Compiled budget documents and monitored costs to maintain control systems.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Front Office Manager
Temecula Creek Inn Golf Resort
Temecula, CA
09.2008 - 01.2010
- Efficiently organized resources and staff necessary to handle any requirements and maintain strong service levels.
- Monitored office inventory to maintain adequate supply levels and order products.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Consistently met budget targets and quality standards by proactively leading team members and monitoring operations.
Education
Some College (No Degree) - Business Administration And Management
Grossmont College
El Cajon, CASkills
- Leadership and team building
- Client relations
- Communication skills
- Schedule management
- Calm under pressure
- Project management
- Staff training and development
- System Maintenance
- Pipe installation
- Pressure Regulation
- System Installation
- Skilled Maintenance and Repair
- Time Management
Timeline
Irrigation Foreman
Rivcon Construction
11.2023 - Current
General Manager
210 Fifth LLC (Cruisers Pizza Bar Grill)
06.2014 - 11.2023
Owner/Operator
Wayward Captain Watersports LLC
03.2012 - 10.2014
Night Auditor
L'auberge Hotel Del Mar
04.2010 - 03.2012
Front Office Manager
Temecula Creek Inn Golf Resort
09.2008 - 01.2010
Some College (No Degree) - Business Administration And Management
Grossmont College
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