Ezekiel Ronquillo
San Lorenzo,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Armored Truck Driver
GardaWorld Cash Services
Oakland, CA
08.2023 - 10.2024
- Completed required paperwork accurately at each stop along the route.
- Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
- Performed regular maintenance checks on vehicle as needed.
- Communicated with route customers and obtained agreement on needed cash denominations and amounts to conduct business transactions.
- Maintained daily logs of assigned routes and stops.
- Ensured that all deliveries were made in accordance with company policies and procedures.
- Maintained high degree of situational awareness to minimize risk of hazardous encounters.
- Prepared daily and weekly cash disbursement reports and submitted to management to provide accountability and transparency.
Sales and Service Porter
FH Dailey Chevrolet
San Leandro, CA
12.2021 - 08.2023
- Logged assigned vehicle tags in specified software.
- Directed drivers to parking spots.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
- Prepared rental cars for customers who requested them while their own vehicle was being serviced.
- Maintained grounds, buildings and organized vehicle lot and storage areas.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Assisted customers with product selection and answered any questions they may have had regarding products.
Technician
Safelite Auto Glass
Union City, CA
12.2020 - 07.2021
- Repaired and installed different types of automobile glass in various makes and models.
- Repaired chips, cracks, and other damages in windshields using resins and injectors.
- Inspected damaged windshields to determine repair or replacement needs.
- Assisted other technicians during busy periods or complex projects.
- Documented work and maintained customer records for accurate billing.
- Transported goods to designated areas within the warehouse facility.
Customer Service Associate
Pick & Pull
Newark, CA
11.2019 - 12.2020
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained a clean and organized work area throughout shift.
- Ability to lift 70+ lb
Education
High School Diploma -
Washington High School
Fremont06-2019
Skills
- Punctuality
- Delivery documentation
- Adaptive thinking
- Surveillance awareness
- Firearm proficiency
- Cash handling
Certification
- Guard card
- Open Firearm License
Timeline
Armored Truck Driver
GardaWorld Cash Services
08.2023 - 10.2024
Sales and Service Porter
FH Dailey Chevrolet
12.2021 - 08.2023
Technician
Safelite Auto Glass
12.2020 - 07.2021
Customer Service Associate
Pick & Pull
11.2019 - 12.2020
High School Diploma -
Washington High School
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