Ezekiel Sanders
Cheektowaga,NY
Summary
Dedicated and results-driven professional with over 10 years of experience in project management and team leadership. Proven track record of successfully managing complex projects from inception to completion, exceeding client expectations, and delivering high-quality results on time and within budget. Skilled in building and leading cross-functional teams, fostering collaboration, and driving performance improvements. Known for strong problem-solving abilities, strategic thinking, and exceptional communication skills. Seeking to leverage expertise in project management to drive organizational success and achieve business objectives.
Overview
11
11
years of professional experience
Work History
Operation Manager
Rosie B. Mobile Phlebotomy Services, LLC
Cheektowaga, NY
01.2022 - Current
- Managed and maintained laboratory equipment, including calibrations, repairs, and preventative maintenance.
- Developed and implemented laboratory safety protocols to ensure compliance with OSHA regulations.
- Oversaw the day-to-day operations of the lab, including staffing and scheduling of personnel.
- Ordered supplies to maintain sufficient inventory levels in the lab.
- Trained new personnel on laboratory procedures and techniques.
- Provided technical guidance to staff members regarding complex testing projects.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
Store Manager
Priceless Home Decor
01.2018 - 01.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolve customer complaints promptly.
- Recruited, trained, and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
Assistant Childcare Counselor
Child and Family Services
01.2016 - 01.2018
- Organized educational, recreational, and social activities for the children.
- Assisted with meal preparation and clean up after meals.
- Developed age-appropriate activities and monitored children during playtime.
- Provided direct supervision to children in a safe and nurturing environment.
- Maintained open communication with parents regarding their child's progress.
- Observed the behavior of children and reported any issues to the supervisor immediately.
- Created daily lesson plans based on individual needs of each child in care.
- Implemented behavioral management techniques when necessary to ensure safety of all involved.
- Encouraged positive behavior through verbal praise and positive reinforcement strategies.
Sales Associate & Independent Contractor
ADT
01.2013 - 01.2017
- Greeted customers and provided exceptional customer service.
- Assist customers with product selection, sizing, and styling.
- Provide accurate information about products, prices, and services.
- Processed transactions using a point-of-sale system.
- Tracked sales performance metrics to identify trends in the marketplace.
- Professionally handled customer complaints.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Arts - Business Administration
Keiser University
West Palm Beach, FLSkills
- Marketing
- Logistics Oversight
- Cash Management & Handling
- Customer Service
- Budget Planning
- Communication
- Problem-solving
- Customer Retention
- Health and safety compliance
- Customer Relationship Management
Roles And Responsibilities
- Overseeing daily operations, managing staff, ensuring compliance, and providing exceptional customer service. Also responsible for inventory, stock, cash management.
- Assisting individuals with daily tasks, assisting with cash handling, dressing, providing transportation to and from appointments and school. Providing 1 on 1 direct support.
References
Available upon request.
Timeline
Operation Manager
Rosie B. Mobile Phlebotomy Services, LLC
01.2022 - Current
Store Manager
Priceless Home Decor
01.2018 - 01.2023
Assistant Childcare Counselor
Child and Family Services
01.2016 - 01.2018
Sales Associate & Independent Contractor
ADT
01.2013 - 01.2017
Bachelor of Arts - Business Administration
Keiser University
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