Ezekiel Sowell
Summerville,GA
Summary
Working as a FOH Team Member, I partnered with Chick-Fil-A to provide a great customer service experience. I excel most in communication skills, problem-solving, and customer interaction. And as a Certified Athletics Official through the AHSAA, I developed many essential skills including: working in hostile and high stress environments, paying close attention to detail, and managing conflict. I believe these two avenues of employment have helped me tremendously to cultivate a repertoire of skills useful to any line employment.
Overview
4
4
years of professional experience
Work History
Certified Athletics Official
AHSAA (Northwest)
Hamilton, AL
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
FOH Team Member
Chick-Fil-A Thompson Square
Tupelo, MS
08.2020 - 09.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Grocery Stocker
Todd’s Big Star
Tupelo, MS
03.2020 - 08.2020
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Ministry Leadership - Platform Ministry (Pastoral Care And Counseling)
Ramp School of Ministry
Hamilton, AL05.2024
General Studies - N/A
Lakeview Baptist Academy
Tupelo, MS05.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Computer Skills
- Active Listening
- Problem Resolution
- Organization and Time Management
- Flexible and Adaptable
Timeline
Certified Athletics Official
AHSAA (Northwest)
08.2021 - Current
FOH Team Member
Chick-Fil-A Thompson Square
08.2020 - 09.2023
Grocery Stocker
Todd’s Big Star
03.2020 - 08.2020
Ministry Leadership - Platform Ministry (Pastoral Care And Counseling)
Ramp School of Ministry
General Studies - N/A
Lakeview Baptist Academy