Ezekiel Spears
Raleigh,NC
Summary
Dynamic leader with a proven track record at Kellogg's, adept in driving operational efficiency and workplace safety. Skilled in process improvement and decision-making, I've effectively managed inventory, enhanced staff productivity through targeted training, and significantly improved customer satisfaction. My approach blends critical thinking with robust data analytics, fostering a culture of continuous improvement and high-quality service delivery. Experienced with overseeing production lines and managing team performance. Uses effective communication and organizational skills to ensure smooth operations. Track record of implementing process improvements and maintaining high-quality standards.
Overview
9
9
years of professional experience
Work History
Line Supervisor
Kellogg's
11.2019 - Current
- Achieved cost savings through proactive management of inventory levels, reducing waste, rework, or overstocking issues.
- Implemented best practices in workforce planning ensuring optimal staffing levels across all shifts without sacrificing productivity or quality.
- Evaluated employee performance regularly to identify strengths and areas for improvement while providing constructive feedback for professional development.
- Followed and improved operating procedures and best practices for line production.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Resolved issues quickly to maintain productivity goals.
Dpt. Manager
Walmart
02.2016 - 11.2019
- Accomplished multiple tasks within established timeframes.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Cybersecurity
ECPI University
Raleigh, NC01.2027
Skills
- Workplace Safety
- Decision-making capabilities
- Employee Training
- Task Delegation
- Data Analytics
- Process Improvement
- Production and processing
- Inventory Oversight
- Critical Thinking
- Computer Skills
- Operational Efficiency
- Delegation skills
Timeline
Line Supervisor
Kellogg's
11.2019 - Current
Dpt. Manager
Walmart
02.2016 - 11.2019
Bachelor of Science - Cybersecurity
ECPI University