Ezekiel Young
Mesa
Overview
5
5
years of professional experience
2
2
Certifications
Work History
TECHNICIAN
Berge Toyota
Mesa
06.2025 - Current
- Perform oil changes and system checks, enhancing vehicle performance and reliability.
- Conduct tire rotations and alignments, improving safety and driving efficiency.
- Execute fuel system cleaning, optimizing engine functionality and fuel economy.
- Record and provide customer video inspections, ensuring transparency and trust.
- Replace cabin and air filters, maintaining air quality and vehicle longevity.
NIGHT AUDIT
Holiday Inn
Mesa
12.2024 - 06.2025
- Managed overnight customer service, ensuring seamless operations without managerial presence.
- Handled financial transactions and reconciliations, maintaining accuracy and efficiency.
- Addressed and resolved guest issues promptly, enhancing guest satisfaction.
- Prepared and distributed daily reports to senior management, ensuring informed decision-making.
- Organized morning shift preparations, facilitating smooth transitions and operational readiness.
SALES APPRENTICE
Discount Tire
Mesa
07.2021 - 12.2024
- Led a team to enhance tire service efficiency, boosting customer satisfaction and sales.
- Improved tire rotation and balancing processes, achieving measurable service speed increases.
- Delivered excellent customer service, contributing to increased repeat business.
- Enhanced sales techniques, resulting in a significant rise in tire sales revenue.
- Resolved tire repair challenges, ensuring optimal safety and performance for clients.
Education
HIGHSCHOOL DIPLOMA -
Desert Ridge Highschool
Mesa, AZ05.2023
FIRE SCIENCE - Fire Science
East Valley Institute of Technology
Mesa, AZ05.2023
Skills
- Money handling
- Customer engagement
- Sales strategy
- Inventory management
- Process improvement
- Problem solving
- Customer support
- Equipment maintenance
- Time management
- Adaptability
References
- Jerry Montella, East Valley Institute of Technology, gmontella@evit.com
- Lana Leonard, East Valley Institute of Technology, lleonard@evit.com
- Joe Ramirez, Berge Toyota, 480-254-1648
Job Descriptions
- Perform oil changes and system checks, enhancing vehicle performance and reliability.
- Conduct tire rotations and alignments, improving safety and driving efficiency.
- Execute fuel system cleaning, optimizing engine functionality and fuel economy.
- Record and provide customer video inspections, ensuring transparency and trust.
- Replace cabin and air filters, maintaining air quality and vehicle longevity.
- Managed overnight customer service, ensuring seamless operations without managerial presence.
- Handled financial transactions and reconciliations, maintaining accuracy and efficiency.
- Addressed and resolved guest issues promptly, enhancing guest satisfaction.
- Prepared and distributed daily reports to senior management, ensuring informed decision-making.
- Organized morning shift preparations, facilitating smooth transitions and operational readiness.
- Led a team to enhance tire service efficiency, boosting customer satisfaction and sales.
- Improved tire rotation and balancing processes, achieving measurable service speed increases.
- Delivered excellent customer service, contributing to increased repeat business.
- Enhanced sales techniques, resulting in a significant rise in tire sales revenue.
- Resolved tire repair challenges, ensuring optimal safety and performance for clients.
Certification
NREMT
Timeline
TECHNICIAN
Berge Toyota
06.2025 - Current
NIGHT AUDIT
Holiday Inn
12.2024 - 06.2025
SALES APPRENTICE
Discount Tire
07.2021 - 12.2024
HIGHSCHOOL DIPLOMA -
Desert Ridge Highschool
FIRE SCIENCE - Fire Science
East Valley Institute of Technology