Ezequiel Torres
El Paso
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
YMCA
2044 Trawood Dr, El Paso, TX 79935
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
Education
Harmony Science Academy
9405 Betel Dr, El Paso, TX 7990705-2025
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- CPR and AED training
- Team collaboration
- Team bonding
- Safety training
- Training and mentoring
- Patience and empathy
- Multitasking
- Customer service
- Rule enforcement
- Marketing and communications
- Partnership building
Accomplishments
- Successfully led swim training classes for participants of various ages.
- Improved customer satisfaction by resolving issues in a timely manner.
- Selected as mentor/trainer for new hires.
Certification
- Lifeguarding Certification - American Red Cross.
- Deep Water Lifeguard Training-American Aquatics and Safety Training.
- First Aid Certification - American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED for the Professional Rescuer - American Red Cross.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Lifeguard
YMCA
05.2023 - Current
Harmony Science Academy